One Hour Heating & Air Conditioning® of Elk Grove

"I could not believe how smooth the install went and as promised within 2-3 hours including a new thermostat. Joe was happy to answer any questions and helped with setting up the app on my phone. I could tell the entire team knew exactly what they were doing. Another aspect I truly appreciated was their professionalism. They were so cordial. The professionalism told me I chose the right company. From the sales call with Paul to the install of my new furnace, I’m extremely pleased. I will continue to do business with them and recommend their service."

"Gerald was a real lifesaver!! We requested same day service because our furnace stopped working during one of the coldest days of the year. It was a dire emergency!! He very kindly called to let us know when to expect him, and arrived exactly when he told us he would. Gerald immediately put us at ease with his friendly, reassuring manner and we were highly impressed by his professionalism, knowledge and meticulous attention to detail. He quickly diagnosed our problem and explained the science behind each step of the repair process to us while he resolved our furnace issues. Then, once the repair was completed, Gerald thoroughly checked and then rechecked his work to make sure our furnace was heating up our house properly again. He provided us with very valuable safety tips and left the work area around the furnace cleaner than it was before he got here. Thank you so much Gerald for doing a fantastic job!!"

"Ricardo was excellent!! We’ve used OneHour numerous times, and this was our first duct cleaning. Ricardo was timely, efficient, and did the job beautifully. Our house smells great, and we have peace of mind knowing the air is cleaner! Thanks so much!!"

"Last week Ricardo from One Hour of Elk Grove thoroughly cleaned the air ducts in my 40+ year home for the first time. He was thorough and spent enough time to do the job with little disruption. However, after he left, I noticed that there was an odor coming from one of my air vents. I called One Hour and they immediately set up an appointment and sent Jose to hopefully discover the source. Jose came yesterday, checked things out and found that the problem was an electrical conduit that had actually pushed the air duct out from the wall allowing cold air AND the odor to come through the vent. He sealed the space and now, no odor OR cold air. What a great job! And there was NO charge for the visit and work. Can't get better than that!"

"Jose G was very thorough, knowledgable, professional and respectful. He also listened to me and the odd situation that was going on with my furnace. He showed me the actual issue, provided what the next step was and then completed the job, installing the new part. I finally have heat, thank you!!!"