Always On Time
Elgin HVAC Services
One Hour Heating & Air Conditioning® Serving Elgin
4.82
Great long time professional service from a quality technician in Justin. There’s an inherent level of care that shows clearly.
Friday night and One Hour had Justin out with the hour, literally. Justin had out AC working in short order! It’s rare to work with a company the really does put the customer first, we are now only going to use One Hour exclusively - Thank you Justin and Thank you Robert
Very good and helpful 3
Corey was great. Explained everything about the costs and repair of the current system along with the cost of a new system. This helped me a lot to decide on what to do. After all the options were shown to me I felt very good about my decision. No pressure, just good advice.
I can’t brag enough on Kaleb Meredith and Joe Gallistel in our repairs today. Their arrival was nothing but professional and respectful. Found the opportunity within the unit then followed a solution within a timely manner. From Troubleshooting to Problem solving an hour within my home and they were done. Quick, efficient, and most of all customer satisfaction at its finest. By going above and beyond to reduce the noise also while being called for a different reason. We greatly appreciate Kaleb and Joe here at the Isom residence. Forever one hour heat and air for the win! 🥇
Carter was AMAZING!! very informative and helpful. Did not try to sell us more then we needed. Explained the differences in price and what I got for my money and put my mind at ease that I was making a good decision with what I bought. I would 10 out of 10 recommend.
Brandon V. Was quick. Professional. Informative. And got our ac working an hour after I called to make an appointment on a Saturday. We are very happy with the services and would definitely use you guys again if we have to.
Best decision we ever made! Competitive pricing plus no service call fees for members is a total game changer — especially with multiple systems. Russell, Eric, and AV were outstanding — thorough, attentive, and had everything season-ready before leaving. Being family owned truly shows. From customer service to the field, the care and warmth is genuine. I never felt like a number — I felt like family. Look no further. Highly recommend! 🙌
The technician was very knowledgeable and patient. He explained what we needed to do to avoid freezing our air conditioning future.
Noel came in good time and did a terrific job. He answered our questions and followed up on every concern that we had. He did quite a bit of investigating as to why our unit was shutting down; he found the problem and not only fixed it, but cleared up the cause of the problem. Noel was a pleasure to talk to, he was workmanlike and professional in every way. We hope we can see him again. Our sincere thanks. Joanne and Ceil
Expert Tips
Learn From Our HVAC Experts
Authority Brands is the leading provider of in-home services, building brands that support the success of franchisees as well as better the lives of the homeowners we serve and the people we employ.
Enter a zip code to get started
