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We Have a Reputation
For Being Punctual, Friendly and Knowledgable
Tyler M
in the last week
“EDIT TO BELOW REVIEW: I was contacted by two managers (Frank and Rick), both of whom took accountability for the error and went above and beyond to make things right. They refunded me for my experience and provided excellent customer service. INITIAL REVIEW: They installed a brand new HVAC system in July 2023. It went out over the weekend. The technician quoted me $2,200 in labor fees for the repair, and I was charged an $89 service call fee. I subsequently got 2 other opinions and both told me the problem was misdiagnosed and the correct fix would be much cheaper. Another company did the repairs quickly and for a much more reasonable price. I called One Hour to ask if my service call fee can be refunded since they misdiagnosed the problem. They will not refund the service fee. I understand your techs need to be paid, but I paid $89 to get a wrong diagnosis (verified by 2 other companies).”
Paul Stricker
3 months ago
“Romaney was fantastic. After determining that the problem was located in the compressor, it didn't take him long to pinpoint the problem as a leak caused by something the factory did when they installed the coil in the cabinet of the compressor. He was very thorough in his answers to my questions, and look forward to his or another technicians return visit with the new coil next week.”
Mary Rudy
a month ago
“Dustin was quick and efficient with the tune up. He was very informative and helpful! Devin did a great job cleaning the vents! They were fast and made sure to leave no mess behind! 10/10 recommend every one who can get your ducts cleaned! The house felt lighter and I am no longer waking up with a headache and stuffy nose.”
Gary G
a month ago
“Romaney did an excellent job, knowledgeable, polite. Always wore shoe covers coming into the house. Diagnosed the issue and had it fixed quickly. I ended up setting up an appointment with Bobby to get an estimate on a new furnace A/C as mine was 23 years old. He went over everything, explained thoroughly about the different options and gave me the quote. I got the replacement today August 22, 2025. Jason and Raul were hauling out my old furnace within a few minutes. They completed the job in about 4.5 hours. The crawlspace is close quarters with a lot of things in your way, I honestly was amazed at how quickly they finished up. They went over everything, the outside unit, the furnace, the thermostat. Great guys. My only complaint would be the thermostat, it does not get good reviews. Hoping I have no issues though, so for now 5 stars for One Hour. Terrific job.”
Here For You
When You Need Us Most!
'Round the Clock Availability
No matter the hour, you can trust One Hour to be there to help you when you get hit with the unexpected.
100% Satisfaction Guarantee
We guarantee our materials, labor, and craftsmanship for up to two years from the date of your service.
StraightForward Pricing® Guide
Before we start any work, we discuss your available options so you know exactly what you are getting and how much it will cost. No hidden fees!
Always On Time…Or You Don’t Pay A Dime!®
We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.
Authority Brands is the leading provider of in-home services, building brands that support the success of franchisees as well as better the lives of the homeowners we serve and the people we employ.