Always On Time
Newport News HVAC Services
One Hour Heating & Air Conditioning® Serving Newport News
4.81
We Have a Reputation
For Being Punctual, Friendly and Knowledgeable
4.81
Virginia Harmon Flem
in the last week
“I was so impressed with Mike and Matthew. They were so respectful, knowledgeable and very hardworking young men. They went above and beyond by repairing areas under my home that made my home safe. I turned on my A/C and it is so much cooler since they worked on it. These two young men are a true Blessing! Thank you!!”
Neha
in the last week
“We had our heating system stop working during the extreme snow storm, and this company responded quickly. Joe Bonness, who is an expert technician arrived on time, diagnosed the issue fast, and fixed it efficiently. He explained everything clearly and made sure the heat was working perfectly before leaving, even though it was late around midnight. We are very grateful for the quick and professional service during such freezing weather. Highly recommend their service!”
Griselda Cervantes
in the last week
“Daphne came out for our semi-annual AC checkup and did a fantastic job. She clearly explained the condition of our unit and answered all of my questions in a friendly, easy-to-understand way. After receiving great service both times the company has visited, I signed up for their membership program. The price is very reasonable and the service has been outstanding. Highly recommend!”
Juanika Kelly
a week ago
“Outstanding service!! I called because my unit went out early Sunday morning, they came out that day, did the repairs and a full service to get my unit up and running the way it should be, my a/c never blew this cool since I first got the unit! Stephen, was a awesome technician and went over everything thing with me, I learned things about my unit I never knew, thank you so much, I would recommend River City One Hour Air Conditioning and Heating for anyone needing a/c and heating services.”
Carrie Gray
a week ago
“Joseph was personable, professional and efficient. You have a good guy on your team. I have not had many good experiences with One Hour with not getting a call back and waiting long periods of time to get answers for service, etc. that’s why I’m no longer a member but having to get my filter for my furnace only through one hour I had no choice. Joseph was refreshing change.”
Michelle
a week ago
“Anthony was great and was a pleasure to be around. He has a great disposition and even helped me fix a door I was working on! He identified an issue with our unit that was costing us a ton of money each month and fixed it. Apparently, our heat pump had never been programmed to work which was installed by another company.”
barbara weglin
a week ago
“Very professional when they came out to give us our estimate very reasonable pricing thank you Tim Strowd for answering all our questions. We Are looking forward to the new unit. The unit was installed. Chris did an excellent job with the installation Making sure every thing was up and running before they left. Mike did the best cleaning job on the vents took his time and made sure everything was done correctly. Thank you all”
Joanie Miranda
a week ago
“I was thrilled that someone arrived promptly on a Sunday. I appreciate the quick work, and Victor thoroughly explained the repair options. He also ensured everything was functioning smoothly before leaving. Thank you!”
Eric Lovelady
a week ago
“My A/C went out on a Thursday night. I called in Friday morning to schedule an appointment with One Hour. Brandon arrived Friday afternoon to assess and give me several options. He explained each one in detail and didn't push me in my decision making. Keep in mind, my heating and cooling unit was 26 years old. I decided to go with the best option available, especially since they offered payment plans. Saturday morning, bright and early, Cameron and Sedric arrived. Without hesitation, they got straight to work, removing my old units, cleaning all my duct work (which has never been done) and prepping for the new units going in. Sedric and Cameron put me at ease with their professional approach and attitude during the entire job. After working tirelessly all day, I now have a brand new, updated, top of the line heating and cooling system, with a great warranty and a piece of mind. I can't thank these guys enough for their knowledge, professionalism and respect for my home. Thank you One Hour and especially Brandon, Sedric and Cameron for a job well done!”
um ahlam
a week ago
“Devin and his team are the best heating company that I ever worked with. We were so stressed out in our cafe project. He took the time to explain everything we need, explained our options, and went above and beyond with his customer service, knowledge of the work he is doing, not to mention a price that doesn’t break your bank. Thank you so much for all the hard work and I look forward to work with you in my residential work!”
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