Reviews

Justin did a great job diagnosing and fixing the issue with my heating. House is now warm and toasty.

- Val Smith Monroe, GA

Very professional and knowledgeable. Matt took the time to answer my questions and was able to quickly get our heat pump system back up and running. I highly recommend them and have been using One Hour for many years.

- Leo Gude Loganville, GA

Extremely helpful & got my air working again very quickly! Very knowledgeable & does good work, you can tell they cares about their job! We’ll definitely keep using One Hour heating & air!

- Summer A Tucker, GA

The technician arrived on time, and he was very thorough, courteous and professional. He was also knowledgeable and did not try to sell me a new system or anything that I did not need, which has happened to me with another local company with a lot of 5-star reviews. This company quoted me a fair market price, without a contract, which I really appreciated. I definitely will be a return customer. They also sent me a confirmation the day before to confirm which I also appreciated.

- Jake H Covington, GA

They also take my call and set me up weather with maintenance or simple service quickly. Very friendly and courteous.

- Maritza Miranda Marietta, GA

The technician was very courteous and proficient in his work and explained his findings in detail and assured me the system was performing properly.

- Richard Sapp Sandy Springs, GA

Showed up and was able to help us the same day! Justin was great and we appreciate is quick and hard work!

- Nicholas Moore Conyers, GA

Scotty was great. Very upfront about the pricing and was also informative about what was wrong with the unit. He did not try to hide any info to try and up sell us. He was very friendly and approachable with any questions that I had.

- Tony Schab Atlanta, GA

I had my new unit installed one year ago. I am very happy w the unit and the services so far! I highly recommend them!

- Celeste Rodriquez Madison, GA

Justin was very respectful and helpful. He was conversational and easy to work with. I would recommend them for your hvac needs.

- Julian Ivey Norcross, GA

A fantastic company to work with. They are flexible, professional, and communicate well with clients. I would recommend them to anyone. My home has used them for a number of different services and would use them again in the event we need the services. All the techs are great and thorough at what they do.

- Kody D Duluth, GA

Jack is my number one guy! He goes over and beyond the call of Heating & Air. His energy is everything and he knows his profession. One hour Heating and Air is my go to. Robin is always friendly and professional when answering the phone, they are always on time, and they communicate through out the whole process, which I give them a 10+ for that. Thank you guys so much!

- Talese Maddox Stone Mountain, GA

Our A/C went out Sunday afternoon. Called several places and One Hour Heating and Air Conditioning were the only ones who had available appts after hours. Justin Smith was the technician that came to our home and he was very professional and knowledgeable! Got our A/C up and running in no time.

- Gisselle de Leon Buford, GA

Very kind, courteous, polite and professional! Kept me updated about everything going on! I would definitely recommend and use them again!

- Brandi Moore Good Hope, GA

Richard did a excellent job in cleaning my ducts! He also suggested tips to prolong the life of my HVAC system.

- Ronda Young Bogart, GA

Very knowledgeable and professional. Arrived early and went right to work. Gave me valuable information about my system while correcting my problem. Would use them again.

- Duncan Bain Dacula, GA

Jack was great! Communication was wonderful, and service was quick and easy. Very professional! Thank you for getting us heat back!

- Anna Porter Roswell, GA

Mr Scotty did an initial assessment, provided excellent maintenance suggestion and provided excellent repair services. I am very happy with the all around service received.

- Hope Faith Loganville, GA

Driver was on time. Company kept in contact with me. Matt B. did an awesome job diagnosing the problem and finding a solution. Pricing is pretty good too.

- Fred Weatherspoon Loganville, GA

It was obvious that Mr Snodgrass knows his job very well. He was extremely knowledgeable and thorough as he diagnosed the problem, and very patient as he answered my questions to help me understand the situation. When all was said and done, my AC was working! I felt cool, but more importantly, I felt blessed and highly-favored. Job well done!!!

- Joni Butts Lithonia, GA

Scotty was extremely professional, knowledgeable and informative. He took time to listen to me and explain things without useless small talk. Everything mentioned was relative and of substance. I appreciate everything he did to address my current concerns as well as forewarn of potential future concerns.

- April Barnes Grayson, GA

Great service over the 4-5 years that we’ve been a customer/GA homeowner. HVAC Technicians very knowledgeable, helpful and efficient. Everything with this company is in the details, even the company text notification system is top notch.

- Crystal Evans Jefferson, GA

Jack was a fantastic technician and did an excellent job at explaining what service was performed in a way that was easy to understand. He was very courteous and professional and made a great first impression! Thanks, Jack!

- Tyler Palich Winder, GA

We came home from the holiday weekend to A/C out!!! It was extremely hot!!! We just bought a new unit not even a month prior to. I called immediately and they were able to get someone out later that evening. It was our guy Scotty!! Once he got here he made sure the problem was fixed no matter how long it took!!! He is the best and now our A/C is blowing snowballs!!!!! Thanks for everything!!!

- Ayanna McFerrin Lawrencville, GA

Steve was very professional and knowledgeable. He came the day before and walked me through the entire install, what to expect during the install, how the unit was going to be installed. He addressed any and all concerns that I had. On the day of the unit installation everything went as planned. Steve and his technicians did an amazing high quality job. I definitely recommend using them, they are professional, responsive, on time and most of all does high quality work.

- Paul Mulbah Athens, GA

Justin came today (day after Thanksgiving) to check our HVAC. He was professional and wore footies and appropriate attire and a mask without being asked to do so. He did an outstanding job and a made a very thorough check. We would recommend this company with a 5 out of five score! Now, we know why they have outstanding reviews!

- Flow Angler Decatur, GA

Super responsive. Jack came same day to fix our heating system. Came up with a quick fix to get our furnace up and running and saved us big time with the temps dropping to 10 degrees tonight. Thanks so much Jack and the rest of the team!

- Chelsea Cohen Loganville, GA

Jeremy did a great job servicing my heating system today! He was punctual, pleasant, and very knowledgeable. It didn’t take long for him to find the issue and fix it. I would definitely use this company again!

- Angela Thomas Snellville, GA

Jack went above and beyond by explaining everything he was doing. He was extremely knowledgeable and professional. He told me everything I needed to do to get the maximum life out of my units, and prepared me for worst case scenarios. Loved having him here. Super friendly and trustworthy.

- Brent Ewing Atlanta, GA

Very professional, greatly appreciated the email identifying the service tech. Also the arrival time communication. Scotty was very professional. He did a great job of follow up maintenance on our system, recommended needed corrections and set up the return to finish those items up. I am very glad we found a company that adheres to a high standard of service. I would like to know their secret for finding and hiring professionals. Great Job!

- Darryl Lundy Monroe, GA

Jeremy & Luke have done a phenomenal job installation and service. They were professional and courteous throughout the time and provided me service tips to keep my system running smoothly.

- Patrick Myers Lawrenceville, GA

Love the service and the technician who worked on my unit was very kind!! I recommend the service and when I called, the dispatcher was also very helpful and nice!!

- Fransisca