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Service response time was expedient and thorough. The special specialist they sent was very knowledgeable and polite. He explained the problem in detail and how to go about fixing it. Overall service was great and I'd highly recommend to anyone who wants great service fast and done right the first time.
Outstanding service!! I called because my unit went out early Sunday morning, they came out that day, did the repairs and a full service to get my unit up and running the way it should be, my a/c never blew this cool since I first got the unit! Stephen, was a awesome technician and went over everything thing with me, I learned things about my unit I never knew, thank you so much, I would recommend River City One Hour Air Conditioning and Heating for anyone needing a/c and heating services.
I’m extremely impressed with my experience with River City One Hour Air. When we got home yesterday afternoon, our upstairs AC unit was blowing hot air in our son’s room. I called after hours expecting to leave a message or schedule something for the next day, but I immediately spoke with a real local person who knew the area, was very polite, and got someone scheduled for us right away. Our technician Kevin was awesome. He showed up promptly, was friendly, and explained everything in a way that was easy to understand. It turns out we had several issues going on with the unit, but he was able to fix everything and get cool air blowing upstairs again quickly. Very grateful for the quick response and great service. Highly recommend.
Britton receives a 5-Star rating from me. He was professional, courteous, and thorough in his A/C-Heating Maintenance seasonal checkup. I was very pleased with his attitude and disposition towards his job. I could tell he enjoyed working for One Hour Air and was very knowledgeable. Britton is welcome at my home anytime in the future. Britton is an excellent representative of the company. One Hour Air would be served well to keep Britton in their employment.
Great service tech, he was nice and answered all my questions. He also explained everything about the inspections and the issues. To sum it up, very high level of experience, expertise, and authority. A team you can trust.
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Before we start any work, we discuss your available options so you know exactly what you are getting and how much it will cost. No hidden fees!
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We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.
Authority Brands is the leading provider of in-home services, building brands that support the success of franchisees as well as better the lives of the homeowners we serve and the people we employ.
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