“Tyler was very professional , knowledgeable and explained everything to me to help me compare and decide the kind of work/service that I would prefer done. He took time to answer my concerns, questions and understands them. Gave me 2 estimates that I requested. Excellent customer service.”

Lolita Ganaban

2 months ago

“Jelani (Q) was amazing! Such friendly service with a smile and made sure that everything was done quickly and efficiently. He even took the time to vacuum up the water. We would use one hour heating and air-conditioning in a heartbeat as long as it was Q’s service.”

Stacey Martino Rivera

2 months ago

“We lost power to our air conditioning unit and Andrae Johnson came to assist us. He is such a wonderful hardworking technician who did his best to reboot the air conditioning unit. He showed me my air conditioning unit and explained what the issue was. I was taken along step by step to understand what's happening. I appreciate his clear communication and the tentative manner to the issue. To no fault of his own, it turned out to be an electrical issue, which ended up being a power outage that the utility company had to take care. Andrae showed up earlier than the expected time frame, which I greatly appreciate and worked very hard to help resolve the matter. Thank you so much to Andrae and Cory the electrician who helped assist in this issue. Cory gave pointers and advice with the circuit breaker and was very helpful. You guys did a wonderful job and were so kind. Thank you One Hour Heating and AC!”

Fay M

2 months ago

“One Hour Heating & Air Conditioning was my 3rd opinion on why my air conditioning wasn’t working. The 1st HVAC company arrived outside the 4 hour window but at least they called to say the tech was on his way. He tested and went into the crawl space etc. He said I needed to call an electrician to install a new 24 volt line from the thermostat to the furnace with enough slack on both ends. I called an electric company and the person said the HVAC should be handling that. Hmmm. 🤔 Received 2 quotes for repair by the 1st company $1700 & $1900. Sigh. Called another HVAC for a 2nd opinion. Diagnostic the same. Call us back once the electrician can install a new 24volt line. Sigh. 😔 Called Mr. Sparky Electric and spoke with Todd and told him the problem. He said let me send out our HVAC guy and he will be able to fix the air conditioning. But I said I need an electrician. Make a long story short, Juan from One Hour, looked at all the wirings and shook his head in disbelief. 🫢 He rewired, reconnected the cut wires, tinkered with the outside unit and looked at the thermostat, tinkered with the thermostat, tested, walked back and in and out of the house numerous times and said you’re thermostat is bad. Let’s change that. Now I have air conditioning; I could have cried! The sound of the thermostat going on and off is music to my ears!!! I signed up for One Hour to take care of the HVAC, Electric and Plumbing from now on. I love people who are SKILLED in their craft. Thank you very much, One Hour! You have my gratitude and my business. Best money I ever spent! - Cindy”

jersey girl

3 months ago