Cincinnati, OH
Cincinnati, OH
We Have a Reputation
For Being Punctual, Friendly and Knowledgable
Danitra Campbell
a week ago
“You know how most service technicians will show up late? Well, in this case, I was the one running late and my tech, Devon McCormick, was kind enough to wait for me. Not only that, but when he realized the part we needed was in stock in a nearby warehouse and it would save me a trip back down to our rental property. He ran out and got it same day to fix the issue. Devon’s commitment to me as a random customer, his knowledge and ability to trouble shoot, and willingness to go the extra mile have made me a customer for life. This man not only deserves a raise, but a promotion so he can teach others what it means to be excellent. Give this man a raise!!”
Jay Mattis
2 months ago
“Bart Richards with One Hour did an amazing job. Called this morning and he was scheduled and out just a few hours after the call. He came in and quickly diagnosed the issue. He drew up an estimate and quickly got to work. After troubleshooting the issue, he then continued to check everything else on the unit and complete his service call. He was thorough, professional, and very kind. He explained everything clearly and as this isn’t my field of knowledge, he took the time to educate me on what happened, outcomes, and other troubleshoots for me to know if something arises. 100% using this company going forward for all our hvac needs.”
Mac Sudbrack
4 weeks ago
“You guys did an excellent job. My heat went out in the middle of the night and you were able to get here the same day to make sure it was back up and running. I was lucky and it only needed a reset and filter change. I was only charged for the technician inspection, super fair and super affordable. I will likely be signing up for their maintenance program for future issues and cleaning.”
Beth
a month ago
“We are so appreciative of all three men from Willis that helped us out. Tom was so thorough in diagnosing the problem and realizing we could’ve had a huge issue on our hands. He then made sure we had enough space heaters from them to keep us warm in the single degree temps for the weekend. Fred and Craig were awesome installing our new furnace and working around the existing walls etc that we had in our basement. I would recommend Willis to anyone who needs HVAC help/maintenance!”
Emily Brickler
a month ago
“Our experience from start to finish was simply amazing! They were incredibly informative with each part. They explained everything thoroughly and the install was very smooth. They really do know what they are doing and definitely know their information. Thank you for everything you all did!”
Authority Brands is the leading provider of in-home services, building brands that support the success of franchisees as well as better the lives of the homeowners we serve and the people we employ.
