Reviews

One Hour technician Cody was very polite and efficient. He wore a mask at all times inside our home and was very respectful. He took care of our AC issue with his expertise and service. We are pleased to be club members of One Hour.

- Darla and Mark

This is the place to call for your HVAC needs! They were very responsive to my needs. They were so empathetic about the problems I was having with my air conditioner. They arrived on time and thoroughly explained what was wrong with my unit. Their pricing plan was simple, straightforward and easy to understand. The technician did not even have to leave to get the part to complete my repair. He had it on his van! I hope I never need them again, but; if I do, I will call One Hour

- Chris T. Clarksville, TN

They came in check the system and found out cause of the problem everything in about 5 minutes. They mentored me on the situation and everything was fixed so quickly. Awesome work will call them again in the future. Outstanding job.

- William C. Clarksville, TN

I can't say enough great things about this company. Always friendly, prompt and quick to respond to a call for service even after hours. I highly recommend their $99 yearly membership too. Saves you money and headache! I also like that this is a locally owned family business, I like to support my community

- Kati C. Clarksville, TN

I recommend this company. I could not be more grateful that Every person I came in contact with through this Company was amazing to work with! My Installers Were wonderful in not only installing but answering all questions about the process! it was a Great company to work with ! We thank you all

- Angela B. Clarksville, TN

Everyone I spoke with was so nice and were able to accommodate my needs!! I am so very grateful to have met these professional and helpful people!! Wes was our technician and in all my years of experience with heating and air professionals, he is number 1 in our book! It was our pleasure to have him provide this service to us!! Yeah for One Hour Heating and Air!-

- Betty S. Clarksville, TN

From start to finish the process was awesome. The entire staff was friendly and professional. They seemed to genuinely care about my air conditioner issue. The install of the new unit was completed quickly and flawless. Thank you very much!

- Mike E. Clarksville, TN

Daniel H. was very courteous and knowledgeable. He was able to diagnose the problem with my furnace immediately. He informed me in detail about numerous facts I did not know about my furnace and cooling units. I was extremely pleased with his service and attention to detail. I would recommend anyone to One Hour Heating and Air because of the excellent service Daniel provided. Thank you for your help!

- David H. Clarksville, TN

I don't know where you recruit or how you train your employees but I have had at least 6 or 7 technicians provide service and again today Cody Lane provided excellent service. He is one of the most professional and personable technicians. The service was my system review and he explained everything as he went through the system and even cleaned my outside unit of green build up. Excellent work.

- Dania R. Clarksville, TN

We’ve had plenty of issues with our unit over the past few months and the amazing team at One Hour has been there every step of the way without missing a beat. They are very professional, punctual, and talented! From everyone in the office to all the techs. Mandy, Jordan, Daniel, Francisco, and Taylor...just to name a few! I can’t thank you enough!

- Jennifer L. Clarksville, TN

Our unit went out and I called one hour heating and air. They responded quickly and had a guy come that night. We found out that the unit needed to be replaced. They worked us in the next day and had new unit installed quickly. All the guys that came out were very professional and courteous. I definitely recommend them. Great job. Thank you Matt, Daniel and Cody.

- Paula S. Clarksville, TN

I have bought many things over the years and have dealt with many companies, One Hour provided the best customer service of any company that I have ever had an experience with.

- Gerald Skipton

Excellent service, polite staff. Cleans up mess. We have recommended One Hour to several people we know and they bought units also. Very pleased with One Hour!

- Mr. and Mrs. Rick Barnes

We are impressed with the professionalism, family focused, and quality of the One Hour team. We are proud to say they have helped us save over 30% on our monthly heating and cooling bill!

- Sid and Dawn Sawyer

Thank You One Hour for your honesty and integrity. One Hour has proven and displayed the business ethics and morals I have been looking for in a company. I could not be more pleased!

- Mr. Rodriguez

I trusted One Hour to know I was getting quality, value and the assurance that the job would be done right and it was on time, on budget and professionally installed and inspected.

- Scott Jensen

Our experience with One Hour was simply amazing. The employees were extremely knowledgeable and informative when questioned about the process of the installation and worthiness of the equipment.

- Oscar Sandoval

I called One Hour Heating and Cooling. They identified the problem and within 48 hours I had a new unit. I’m completely satisfied and would recommend One Hour Heating and Cooling to anyone!

- Tony Smith

All Employees that I dealt with were very professional, courteous and cared about my dwelling. Francisco, Jimmy and Shawn went beyond the call of duty to make sure I understood what they were doing.

- Willie Hines

We trusted what they told us about our heating system and their recommendations for replacement without question. Their staff is courteous and knowledgeable.

- Mr. and Mrs. Stamper

Thank you One Hour staff for taking what was a difficult situation for us, and making it smooth and streamlined without adding any additional stress. We will continue to recommend One Hour to friends and family.

- Ronnie and Betsy Albright

The service and assistance I’ve received with the installation of my new heat pump has been super! I will recommend One Hour Heating and Air Conditioning whenever I have the chance.

- Ms. Rhonda Walker

The servicemen that came to replace our unit did a Super Job! They were very courteous, everything was cleaned up and very nicely done and they explained the operation of the unit.

- Don and Brenda Dowse

Thank You One Hour for the wonderful job that was done on the install. Jimmy and Francisco were professional and friendly. I couldn’t have asked for better people to have done the install.

- Myra Jordan

They were very nice and polite. They worked hard on getting my air fixed. They were neat and clean. Someone you didn’t mind being in your house.

- Mrs. Farmer

Let me tell you we are so happy that One Hour was the one we called. We are more than pleased with all that we have come in contact with. Well worth it to have the peace of mind that anytime we call we will be treated like family.

- Mr. and Mrs. Edwards

All the men were polite and professional. I would give everyone a "5 star rating". Francisco was here working the most. My sincere appreciation to him for everything. Again my thanks to everyone at One Hour—from office to field.

- Sherry Winn Keel

Mikan came to our home, explained everything about a new HVAC system and helped us secure financing. The installers arrived on time, were very polite, were efficient and respected our home. The professional and teamwork were unbelievable.

- Mr and Mrs Doyle

Keep up your honesty and good service you provide. Congrats to your company on the caliber of professional employees. Francisco, Daniel and Aaron were wonderful, polite and courteous at all times and were very informative.

- John and Dana Sykes

I feel that a company that would offer free service if not present at a given time shows that it is not all about making a dollar, but about giving great customer service. I love One Hour.

- Crystal Stoddard

Daniel was on time and very helpful. He was truthful, and didn't try to add on or have me buy something I didn't really need. He is an outstanding example of your company and I would recommend your services to others.

- Annette Trombly

We were provided with good service. Each and Everything they did was thoroughly explained to us. They were patient with my dogs and worked around them. I really appreciated that.

- Charles Horton