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We Have a Reputation
For Being Punctual, Friendly and Knowledgeable
4.9
Jonathan & Nora Escobar
11-16-2025
“EXCELLENT CUSTOMER SERVICE!! We bought a property in Euclid OH and we wanted to get the furnace maintenance. No issues with it but wanted to ensure it was working properly. We are from Southern CA so did some research of companies before calling. First - when you call to set an appointment - they’re so friendly. Professional. And they put a smile on your face. Next - on the day of the appt BLAKE arrived in the window of time I was given. Called me when he was 10 mins from the property. I thought the service would be a quick in and out. NOT AT ALL! Blake did a thorough inspection of the furnace. All aspects of it he said were fine. He took - I’d say - 40 mins or so. But well worth it. Thank you Blake for your thorough explanation. Then we got a call from Ana making us aware of the premium membership. I think that’s what it’s called. She explained what it was and the benefits. I didn’t sign up right away because I was meeting contractors at the property. But I saw the benefit of the membership that I plan on signing up. Keeping a furnace in top notch condition.especially in OH. And for sure this will be my go to company in OH. Thank you for your amazing customer experience.”
ELIZABETH MARRERO
11-08-2025
“I was impressed with Kayla she helped me scheduling and Michael Witmer the tech that helped us with a broken heater that needs fixing before the freeze warning hits Lorain. I want him back to do all the other units. Before and after photo of special cleaning.”
Amanda Ushek
11-07-2025
“After scrambling trying to find someone to troubleshoot the furnace and they came same day and fixed it for a great price”
Brian
11-07-2025
“So fast, professional and fixed the problem immediately! Our tech was Tyler and he was extremely helpful, cleaned my boiler to look new again and fixed the problem quickly. He made sure that the house heated back up and set us up with a follow up appointment for an estimate on additional work.”
Roy Walsh
11-07-2025
“Diagnosed quickly and got the job done. Friendly and personable.”
Maddie Luca
11-07-2025
“We had an excellent experience! Tyler was timely and professional and fixed our leaking radiator, did annual maintenance on our system.”
Debbie Crane
11-06-2025
“Jeremy and Robert were exceptional.almost all work was inside and they left it just as clean as they came in. Both of them were very professional and pleasant to talk to.”
Jessika Cacy
11-06-2025
“Technician Blake was great. He was knowledgeable and efficient. He made sure I knew what he was doing throughout the process . 👍👍”
Justina Smith
11-06-2025
“Very personal did a grate job thanks Robert I would definitely recommend him again thank you so much”
Leo Mckenzie
11-06-2025
“He caught something that I didn’t see. And he was very knowledgeable about what he was doing and explained everything before he did anything.”
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When You Need Us Most!
'Round the Clock Availability
No matter the hour, you can trust One Hour to be there to help you when you get hit with the unexpected.
100% Satisfaction Guarantee
We guarantee our materials, labor, and craftsmanship for up to two years from the date of your service.
StraightForward Pricing® Guide
Before we start any work, we discuss your available options so you know exactly what you are getting and how much it will cost. No hidden fees!
Always On Time…Or You Don’t Pay A Dime!®
We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.
Authority Brands is the leading provider of in-home services, building brands that support the success of franchisees as well as better the lives of the homeowners we serve and the people we employ.