We Have a Reputation
For Being Punctual, Friendly and Knowledgeable
4.8
Luis Martinez Jr.
10-18-2025
“Matthew Carter did an outstanding job with the A/C maintenance. He was very polite, knowlegeble and professional. I would like to have him come and do my A/C maintenance every time!”
Amelia Bond
10-16-2025
“He was very professional and very knowledgeable. Kind and respectful”
MidwestGun
10-15-2025
“Cody was very thorough and detailed. Confident everything is working well. Thank you.”
Litlrox
10-15-2025
“Matthew came in late at night, but he was able to get the job done as quick as possible. I was still under warranty so I didn’t have to pay anything. Thank you!”
BRENT BORNSTEIN
10-14-2025
“Robert did a great job. Ty Robert”
Javier Cortez Jr
10-14-2025
“Upfront and real informational about what's going on and how to repair my unit”
Marie Storm
10-12-2025
“Shout out to One Hour for a quick response and to the Technician Oscar Hernandez for troubleshooting the problem with our AC. He was very professional,courteous and truly stands behind their work.”
Heather Garcia
10-11-2025
“Very professional and didn't try to sell us things we didn’t need, which we appreciated.”
Jimmy D
10-11-2025
“Marco Gonzalez is professional, polite, and friendly. He is thorough in his troubleshooting and keeps me and his management up to date on A.C. issues. He ensured that I was satisfied with the work done, or needed in the future. He answered all my questions with sincere honesty. Thank you Marco Gonzalez.”
mbc
10-11-2025
“(Matthew) - I got a text from my mother that the AC was out and thought I'd troubleshoot it. I found the blown 3A fuse but no apparent short so we called One Hour H&A. Matthew showed up and immediately began diagnosing and documenting. Turned out there was a short in the thermostat wiring outside - Matthew trimmed up a fresh wire nut connection, popped in fresh fuse and we were good to go again. I was very impressed with Matthews thorough evaluation and professionalism. He took good care of us and we will ask for him again. Ask for Matthew by name!”
Authority Brands is the leading provider of in-home services, building brands that support the success of franchisees as well as better the lives of the homeowners we serve and the people we employ.