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They have been amazing. 2 years ago they put in a new furnace for me. There techs where excellent and so friendly. Willing to answer all my questions. This year my furnace stoped working. Called them and joseph came out that same day, looked at my furance and figured out the problem. He orders the part and today put the new part in. Also patched a hole around the vent in my roof and got everything covered under warranty. I would definitely recommend one hour.
Victor and Ky were great. They were able to complete our furnace replacement in one day even with having to drill into brick. Ky provided a thorough walk through once the job was complete. I’m very happy we have the maintenance plan with One Hour, it has easily paid for itself. Side note: had to get new water heater too and Ben Franklin (partner plumbing company) was able to replace that same day, which saved me from having to work from home another day.
I needed my roof dryer vent cleaned out and I had a couple quotes and decided to go with One Hour Heating and Air for their fair pricing. On the day of the service they arrived on time and were quick with the work. Mateo and Jahvonie were very professional, answered all my questions and cleaned up when they were done. I am very happy with my experience with One Hour Heating and Air.
Christian walked me through the trouble shooting steps he was taking to isolate the issue. He also made a point to review previous notes/history on my account for my system to help clarify and to help ensure my system would be fixed. It’s always a bummer when things aren’t working as expected, but it is definitely better when you’ve got a great repair representative that is willing to dig in and get things working properly for you.
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'Round the Clock Availability
No matter the hour, you can trust One Hour to be there to help you when you get hit with the unexpected.
100% Satisfaction Guarantee
We guarantee our materials, labor, and craftsmanship for up to two years from the date of your service.
StraightForward Pricing® Guide
Before we start any work, we discuss your available options so you know exactly what you are getting and how much it will cost. No hidden fees!
Always On Time…Or You Don’t Pay A Dime!®
We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.
Authority Brands is the leading provider of in-home services, building brands that support the success of franchisees as well as better the lives of the homeowners we serve and the people we employ.
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