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We Have a Reputation
For Being Punctual, Friendly and Knowledgable
Christian Black
5 months ago
“What a GREAT experience and a GREAT company. Our technician, Mr. Rocky Smith, came out promptly and not only fixed our unit, but walked me through step by step, and taught me measures that I can take to prevent the issue in the future. He was friendly, knowledgeable, and went above and beyond in repair and maintenance. We have a toddler at home, so having a consistent A/C unit is crucial. Never once did I feel I was being upsold, just genuine, fair pricing all the way around. Highly recommend One Hour Air to anyone looking - and especially Mr. Smith as a technician. We will certainly be using them for all of our future needs.”
Kerby Johnson
a week ago
“Terry was great. He arrived on time, did a full assessment of my furnace like I requested, and didn’t try to sell me something I didn’t actually NEED. He even took the time to talk to me about the most basic repair options through the most elaborate and had a quote for each. He also had no issues with me running my options by my Dad on the phone. All within about an hour. I have a 26 year old furnace and had already expected the outcome of full replacement. I believe the price they gave me was fair compared to the rest of the market.”
Darla Farrel
3 weeks ago
“Thermostat popped up with a “PIN NUMBER” to activate before the system would even begin to work. I was NEVER given a PIN# for anything! Never happened before, so they sent a tech out the next day to fix it, even though they offered to send someone out that same night (8-9)pm! NOT a bit necessary, but was very nice to offer!!! It was fixed and PIN# was cleared up the very next day with no problems or completely NO CHARGE to me whatsoever, since I’m still under the contract warranty. My purchase was only 1 1/2 years ago. Therefore I was VERY impressed and VERY HAPPY to see how awesome they were at trying to fix this little issue so promptly for me! I have absolutely been so impressed with EVERY ASPECT of this company from purchase to repair! I will always recommend this ONE HOUR A/C & HEAT CO. TO EVERYONE!! Excellent service from everything you can imagine, including their Customer Service, which is so awesome. I will NEVER have any other HVAC Co to help me. I’m a FOREVER Customer!!😊”
Tucker Mullens
a month ago
“Great from start to finish. My call was answered right away and I spoke to a very professional office assistant who got everything scheduled quickly. Mike, the Technician was on time and communicated well and problem was fixed in about 30 minutes. Very pleased and out the door at a reasonable price. 10 out of 10 would recommend and will be happy to use again”
Karen Egeland
in the last week
“Rocky was fantastic. He’s so kind and personable. He knows my neighborhood and understands what my concerns are and provides fantastic service. It can sometimes be scary to have a man in the home alone, but Rocky comes across as an old friend. He’s so clear and respectful. Hands down would love to have Rocky again”
Here For You
When You Need Us Most!
'Round the Clock Availability
No matter the hour, you can trust One Hour to be there to help you when you get hit with the unexpected.
100% Satisfaction Guarantee
We guarantee our materials, labor, and craftsmanship for up to two years from the date of your service.
StraightForward Pricing® Guide
Before we start any work, we discuss your available options so you know exactly what you are getting and how much it will cost. No hidden fees!
Always On Time…Or You Don’t Pay A Dime!®
We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.
Authority Brands is the leading provider of in-home services, building brands that support the success of franchisees as well as better the lives of the homeowners we serve and the people we employ.