Our Happy Customers
Reviews of Fort Worth
Christian Black
a month ago
“What a GREAT experience and a GREAT company. Our technician, Mr. Rocky Smith, came out promptly and not only fixed our unit, but walked me through step by step, and taught me measures that I can take to prevent the issue in the future. He was friendly, knowledgeable, and went above and beyond in repair and maintenance. We have a toddler at home, so having a consistent A/C unit is crucial. Never once did I feel I was being upsold, just genuine, fair pricing all the way around. Highly recommend One Hour Air to anyone looking - and especially Mr. Smith as a technician. We will certainly be using them for all of our future needs.”
Linda Wallace
2 weeks ago
“⭐️SUPER STAR SERVICE⭐️ From start to finish done in less than 24 hours an excellent job! Truly your best bet if you need fast service and great service. Terry came out last night and back this morning to complete the job. Terry is wonderful very nice, polite great service tech. My dog loved him and he liked my Jack Russell crazy dog! She thought he was her best friend. The people who answer the phones are above and beyond exceptional and keep you updated constantly! ⭐️SUPER STAR SERVICE⭐️ Thank you Terry! You are appreciated!”
Jerry Williamson
a month ago
“I love this business. We will use them for all of our future needs. From the beginning when we called for help, the lady who took the service call was very professional and asked the right questions. She informed that they are very busy, but they will service us that same day. She also informed that we would receive a text when the service techs are on their way. I was surprised when the The GM and and VP of the company showed up and were actually taking service calls because of the high volume of calls. The guys were professional and very efficient. They diagnosed the problem and gave me a very fair price before doing the work allowing me to decide if I wanted them to go forward. We were impressed by everything they had done, so of course we told them to do the job. They were courteous and even wore covers on their shoes before entering our home. Great company and I highly recommend them!!”
Jane W
a month ago
“Mike Bell came out at 2 am and serviced our unit. He was super pleasant and honest. Incredibly nice guy and knowledgeable in his profession. Highly recommend Mike and One Hour. I also spoke with two great ladies in the office Makayla and Jennifer. Both were amazing and had someone headed our way as soon as I called. (They were very busy tonight so it wasn’t one hour) can’t give enough praise. They have my business from now on!”
Heather Kruppi
2 weeks ago
“My serviceman was wonderful. I knew it had been a late day for him. He was already on the twelfth hour of his shift, and that did not affect his mood or his ability to serve me with care and respect. Great experience would choose them again in a second.”