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Hampton Roads, VA
Hampton Roads, VA
Bringing Comfort Home
Hampton Roads HVAC Services
One Hour Heating & Air Conditioning® of Hampton Roads
4.8
Heating, AC & Furnace Repairs in Hampton Roads, VA
When homeowners want a reliable heating or air conditioning system that they don’t have to think about, they call One Hour Heating & Air Conditioning. We are the premier HVAC service provider in the United States for a simple reason: we actually care about your comfort.
At One Hour, we respect you, we respect your time, and, most importantly, we respect the trust that you put in us to keep your home comfortable. It’s why we back all of our work with a 100% customer satisfaction guarantee for two years, and it’s why we’re always on time—guaranteed.
We Have a Reputation
For Being Punctual, Friendly and Knowledgable
Richard Husted
a month ago
“Deshaun Clark visited our house to do a service call and full system check up because things didn’t seem to be functioning properly with my system. Due to the thoroughness of the full system checkup it was quickly determined that the system was running properly and it was in fact my thermostat. It was quickly replaced and the system was running on what has proven to be the coldest night of the year. Every dealing I’ve had with 1HR Heating & Cooling Techs has been nothing but exceptional. Deshaun Clark definitely exceeded our expectations and is continuing the excellence we’ve experienced to date.”
Culver Lamb
in the last week
“EDIT: review changed to 4 stars because techs were sent out a couple of hours before they were originally scheduled the following day. Did not receive 5 stars because of the emergency status and not having techs on call in a high demand, essential, business during a high demand, essential, time period. Awful. My mother and father have been comfort club members for YEARS and when they called to get a tech out for an emergency, they were told no one could come out until 5pm the next day. OVER 24 HOURS LATER. It’s been below freezing for some time now, and having heat is an absolute NECESSITY. For this company to not even try to get someone out on call before the next evening, to let my parents, my wife and myself, and our 2 year old son freeze is an abomination. I will never use One Hour for my own home ever again, and I will be urging my parents to switch to a company who cares enough about its membership customers to do everything they can in an emergency situation. In case anyone needs clarity on the bad review, it’s the simple fact we are waiting over 24 hours to have someone even come out to inveistage the problem. No urgency for this company toward their customers. Below freezing temps and they expect us to just bundle up like it’s not 20 degrees outside and 40 degrees inside. Joke of a customer service company.”
Nakia Leslie
2 months ago
“John and Rose very professional and down to earth. The diagnostic was quick and efficient , explained everything that they were doing. Once the problems were found. John went through all the pricing options to include One hour comfort club and total home package. Before making a decision on the repairs, the parts were confirmed to be stock. They cleaned up their work area accounted for all tools. Went to get the parts needed to make repairs returned within and hour installed parts, ran checks performed the heat system tune up. Op checked the system everything ran great. Cleaned up the work area accounted for all their tools. Completed paperwork, payment and made sure I didn't have anymore questions. Shook hands told me to have a Great day. I'm super satisfied heat is on house is nice and toasty. Thanks John and Rosie.”
Islander78
a week ago
“Very thorough diagnostic analysis for intermittent fuse blow issue on relatively new One Hour installed unit. Technician was polite, courteous and professional. No problem found, so together we decided to change the thermostat rather than doing nothing. Cost was higher than smaller companies, but scheduling flexibility was better.”
Our customers love what we do because we treat them like the neighbors they are to us. While we carry the One Hour name, were an independently owned and operated business with a personal investment in the local community. We back our work with a 100% satisfaction guarantee, provide StraightForward® pricing guides for your benefit, and will pay you back for being even one minute late to an appointment.
Here For You
When You Need Us Most!
'Round the Clock Availability
No matter the hour, you can trust One Hour to be there to help you when you get hit with the unexpected.
100% Satisfaction Guarantee
We guarantee our materials, labor, and craftsmanship for up to two years from the date of your service.
StraightForward Pricing® Guide
Before we start any work, we discuss your available options so you know exactly what you are getting and how much it will cost. No hidden fees!
Always On Time…Or You Don’t Pay A Dime!®
We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.
Hours of Operation
We are available 24/7 to take your call for emergencies. For all other services, our appointment hours are:
Monday
24 hours
Tuesday
24 hours
Wednesday
24 hours
Thursday
24 hours
Friday
24 hours
Saturday
24 hours
Sunday
24 hours
Expert Tips
Learn From Our HVAC Experts
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