We Have a Reputation
For Being Punctual, Friendly and Knowledgable
Nakia Leslie
in the last week
“John and Rose very professional and down to earth. The diagnostic was quick and efficient , explained everything that they were doing. Once the problems were found. John went through all the pricing options to include One hour comfort club and total home package. Before making a decision on the repairs, the parts were confirmed to be stock. They cleaned up their work area accounted for all tools. Went to get the parts needed to make repairs returned within and hour installed parts, ran checks performed the heat system tune up. Op checked the system everything ran great. Cleaned up the work area accounted for all their tools. Completed paperwork, payment and made sure I didn't have anymore questions. Shook hands told me to have a Great day. I'm super satisfied heat is on house is nice and toasty. Thanks John and Rosie.”
Karen Cue
a week ago
“Very thorough and professional. Both him and his trainee did a great job in explaining things. We had to order a part and signed up for comfort club. They were well prepared with a tent to work outside since it was raining. I appreciate you using shoe covers to keep our home clean as well!”
Richard Husted
2 weeks ago
“First, the whole process from the request through the completion of the installation was exceptional and performed with the utmost professionalism and quality.”
Jill Douglas
a month ago
“Brandon & Nathaniel did a great job with my super pro precision tune up for both Winter & Summer! They were both extremely friendly, very professional & went through every step to make sure that I understood exactly what they would be doing. Brandon even did two things that no technician has ever taken the time to do in all my years of having a contract with One Hour! First, he showed me where the water drain pipe was & what it looked like before he cleaned the clog out. Then he told me the very simple manner that I could monthly manage it it with a cup of warm water mixed with vinegar! Secondly, he cleaned one of my vents that no one has ever taken the time to clean! I appreciated both Brandon & Nathaniel’s work ethic & professional standards! I will request that they come back to my home in the future! Thanks One Hour & thank you Brandon & Nathaniel for such wonderful service!”
Authority Brands is the leading provider of in-home services, building brands that support the success of franchisees as well as better the lives of the homeowners we serve and the people we employ.