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Virginia Beach Heating & Cooling Experts

Always On Time...

  • ‘Round the Clock Availability

    No matter the hour, you can trust One Hour to be there to help you when you get hit with the unexpected.

  • 100% Satisfaction Guarantee

    We guarantee our materials, labor, and craftsmanship for up to two years from the date of your service.

  • StraightForward Pricing® Guide

    Before we start any work, we discuss your available options so you know exactly what you are getting and how much it will cost. No hidden fees!

  • Always On Time…Or You Don’t Pay A Dime!®

    We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.

Get the Best Service Around

Our Happy Customers

Our Comfort Specialists are available to help, no matter the time of day. If you're in need of emergency services, we've got you covered 24/7.

  • “[The technician] was very courteous and appeared to be knowledgeable of his job. He also gave me a detailed report on the issues that he found and explained everything perfectly.”

    - Thomas White
  • “[The technician] was very thorough and explained why I am having problems with AC in several rooms and showed me the remedy at a reasonable price.”

    - Salvadore Costa
  • “They are great about setting and sticking to appointments. Everyone has been friendly and polite. They do quality work for a reasonable price. And I have always felt comfortable with the techs they send to my house.”

    - Tish Tanner
  • “Mr. Miller was very knowledgeable in all aspects of the business and home requirements. Provided different options and explained in detail each option. He answered every question and concerns we had.”

    - Darin D.
  • “I am part of the One Hour club and it has saved me so much money I can't say good enough things about [the technician] or One Hour! Thank you for making me and my fur family comfortable in our home!”

    - Jennifer Olson

Virginia Beach AC & Heating Repair Services

Quality HVAC services in Hampton Roads, including Norfolk & Chesapeake

While there are many HVAC companies in the Hampton Roads area, only one has been providing quality work for over four decades. Since One Hour Heating & Air Conditioning® of Hampton Roads opened our doors in 1979, we’ve shown customers that they matter by providing honest prices, quality work, and friendly service. We’re the best HVAC company serving Virgina Beach, Chespeake and Norfolk because we hold ourselves to different standards.

Our HVAC technicians receive high levels of training, are licensed, and provide the neighborly service that our customers deserve. At One Hour Heating & Air Conditioning® of Hampton Roads, great service isn’t just our goal—it’s our legacy.
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100% Satisfaction Guaranteed

Why Customers Love One Hour Heating & Air Conditioning® of Hampton Roads

Our customers love what we do because of our dedication to their comfort. We provide amazing HVAC repair services for one simple reason: we’re your neighbors! We might carry the name of an HVAC company with locations across the nation, but we have always been a local operation in Virginia Beach. We back our work with a 100% satisfaction, on-time guarantee, and the upfront pricing you deserve to avoid financial surprises. Call us today to find out why our customers have loved us for over 40 years; you’ll be glad you did.

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Frequently Asked Questions

  • What does the One Hour mean in your company name?

    The ‘One Hour’ in our company name indicates our guarantee to be at your home in the predetermined window quoted when you set your appointment. If we do not show up within that window, your service call fee is waived.

    1. Express Appointment: This is an appointment that is scheduled during a specified one-hour time slot. You are promised that a technician will arrive at your home within this one-hour time window. You will also receive a call when the technician is en route to your home.

    2. Reserved Appointment: This is an appointment that is scheduled during a specified, two-hour time slot. You are promised that a technician will arrive at your home within this two-hour time window. You will also receive a call when the technician is en route to your home.

    3. Standard Appointment: This is an appointment that is scheduled during a specified four-hour time slot. You are promised that a technician will arrive at your home within this four-hour time window. You will also receive a call when the technician is en route to your home.

    4. Stand-By Appointment: This appointment is for overflow situations. This appointment will not have a specified time. You will receive a call when the technician is en route to your home.

    5. Emergency Appointment: This appointment is for an unspecified time after normal business hours Monday – Saturday and all day on Sundays/Holidays. Calls are dispatched in the same order they are received. You will also receive a call when the technician is en route to your home.

  • Do you service emergencies after-hours?

    Yes, we offer emergency services 24-hours a day, year-round.
  • How much will my service cost?

    The size and complexity of your HVAC issue will determine the cost. Because our trained, licensed HVAC technicians must diagnose the issue before we are able to quote you an accurate cost, we require an appointment to be set to complete a diagnostic on your system. Once the diagnostic is complete, your One Hour(R) technician will walk you through all costs using our Straightforward Pricing(R) Guide so there are never any surprise fees.
  • How often should I service my HVAC system?

    It’s ideal to service your cooling system each spring and your heating system each fall to ensure you find small issues before they become big problems.
  • How often do I need to change my HVAC filter?

    Your filter should be changed every one to three months, depending on conditions in your home and your region’s climate.
  • Do you offer purchase financing?

    We work with several lending partners to ensure our customers are able to restore comfort in their homes. Ask your technician about your financing options.
  • What are the advantages of a smart thermostat?

    Smart thermostats learn a household's patterns and adjust heating and cooling according to when a home is occupied, give homeowners the ability to control the thermostat remotely, and enable homeowners to reduce their energy use, saving you money.
  • What is a SEER Rating?

    The SEER (seasonal energy efficiency ratio) is a measure of the efficiency of your heating and cooling system.The higher the SEER rating, the more efficiently a unit operates. The SEER rating of any given unit can range anywhere from 13 to 21.

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