We Have a Reputation
For Being Punctual, Friendly and Knowledgable
Richard Husted
3 weeks ago
“Deshaun Clark visited our house to do a service call and full system check up because things didn’t seem to be functioning properly with my system. Due to the thoroughness of the full system checkup it was quickly determined that the system was running properly and it was in fact my thermostat. It was quickly replaced and the system was running on what has proven to be the coldest night of the year. Every dealing I’ve had with 1HR Heating & Cooling Techs has been nothing but exceptional. Deshaun Clark definitely exceeded our expectations and is continuing the excellence we’ve experienced to date.”
sarah pringle
a week ago
“I couldn't be more satisfied with my experience! The customer service went above and beyond to ensure all my needs were met promptly and professionally and early !!! We woke up this am with out heat!! So worrisome because the nights are in the 30-20 degrees, and I called on Friday knowing that it would be an emergency on Saturday, They showed up within hours on Friday ! And now I have heat in my home, it’s 64 degrees now!! Way better than 55 degrees that I came home today! Nick was so amazing and took the time to make sure everything with the unit in the attic and checked many times that things were running appropriately so very through, this is exactly the person and company you want to have service your home, he welcomed my fur babies, as we know when having dogs and home emergency’s it can be troublesome, Mr Disney made us all comfortable, he’s such a jewel and an asset to you company, thank you so much for my heat tonight, well sleep warm, and I’m looking forward to club membership and the continued maintenance, trust in your care ❤️ Thank you🐾🐾”
Kelli Putnam
a week ago
“Austin was great, he quickly figured out the problem and fixed it and restored my heat so i didn't have to sit in a 58 degree house any longer. He was straight to the point and concise with his recommendations without trying to sell me anything more than what i needed. His time and service was greatly appreciated!”
Nakia Leslie
a month ago
“John and Rose very professional and down to earth. The diagnostic was quick and efficient , explained everything that they were doing. Once the problems were found. John went through all the pricing options to include One hour comfort club and total home package. Before making a decision on the repairs, the parts were confirmed to be stock. They cleaned up their work area accounted for all tools. Went to get the parts needed to make repairs returned within and hour installed parts, ran checks performed the heat system tune up. Op checked the system everything ran great. Cleaned up the work area accounted for all their tools. Completed paperwork, payment and made sure I didn't have anymore questions. Shook hands told me to have a Great day. I'm super satisfied heat is on house is nice and toasty. Thanks John and Rosie.”
Authority Brands is the leading provider of in-home services, building brands that support the success of franchisees as well as better the lives of the homeowners we serve and the people we employ.