One Hour Heating & Air Conditioning® of Hampton Roads

History

Classic Air Care, Inc. began September 1st of 1979 by Alan Heckel and Todd Kletz, with one goal: providing heating and air conditioning customers of Hampton Roads with timely and exceptional service.

For two decades, Classic Air Care assisted customers all over the Southside of Hampton Roads with residential HVAC installation and repair. We grew exponentially, as did our reputation. By the time co-founder Alan Heckel retired, The Virginian Pilot recognized us as, “Best at the Beach.”

We were just getting started. As Todd took over sole ownership, we expanded our service area, answering calls throughout the Peninsula.

In 2004, Classic Air Care joined One Hour Heating & Air Conditioning in order to improve and expand our service to include all of Hampton Roads. Entrepreneur Magazine had recognized them as one of their, “Top New Franchises” due to their explosive growth, exceptional organization, and commitment to serving customers on-time.

The accolades keep pouring in…

“Franchise of the Year” by Clockwork Home Services, 2009
“Best Place to Work” by Inside Business, 2009
“Small Business of the Year” – Hampton Roads Chamber of Commerce, 2010
“A+ Rating” with the Better Business Bureau since 2008
“President’s Award” by Direct Energy, 2014-2016
“Best of Southside” by Coastal Virginia Magazine, 2016-2018
“Roaring 20 Honoree” by Inside Business, 2016
“Community Impact Awards Honoree” by COVA Biz Magazine, 2016
“Best Contractor To Work For” – ACHR The News, 2017
“Best Places to Work” – COVA Biz Magazine, 2018

Coastal Virginia Best of Reader's Choice Awards badge Inc 500 America's Fastest-growing Private Companies logo Entrepreneur Franchise 500 Top Ranked 2017 logo BBB logo

Here For You

When You Need Us Most!

Yellow One Hour Heating & Air Conditioning service van with company branding and slogan.

'Round the Clock Availability

No matter the hour, you can trust One Hour to be there to help you when you get hit with the unexpected.
100% Satisfaction Guarantee

We guarantee our materials, labor, and craftsmanship for up to two years from the date of your service.
StraightForward Pricing® Guide

Before we start any work, we discuss your available options so you know exactly what you are getting and how much it will cost. No hidden fees!
Always On Time…Or You Don’t Pay A Dime!®

We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.

We have a reputation for being punctual, friendly and knowledgable

4.8

(7587 reviews)

Read More Reviews

One Hour Team, I am the grand daughter of Dorothy Moore, Thank you again James for being an exceptional example of what perfection with your craftsmanship displays!! You were on time very informative, explained the plan of action and got right to work. It was an all day job, with the installation of grams new furnace u ran into a bump in the road with the existing water heater, not only did you remove & reinstall that and I must say you perfected that as well. It was close to midnight to completion of the job. You & Jordan both made sure everything was working properly & cleaned up thoroughly before leaving. Your management team needed to hear this over & over again !!! You are a team player . Ur mannerisms are a 10+!! My 98 yr young grams is going to be so very happy & safe & warm with her new gas furnace!!! One Hour team, You are so very blessed to have such a team player that truly loves what he does & perfects it in his work. Any future projects I will definitely be requesting James. Kudos to you James for being so Awesome !!!! One hour management team,, this young man should definitely be Commended times 10!!!! He is a Great addition to your team (Company). That is an understatement!!! Team work makes the Dream work

Sherry Atkins

a month ago

Outstanding service from start to finish! Ivey and Avery. They showed up on time, explained everything clearly, and completed the work efficiently without cutting corners. What really stood out was their honesty and attention to detail. They took the time to answer all my questions and made sure everything was running perfectly before they left. It’s hard to find companies that truly value customer service the way One Hour Heating and Air Conditioning does.

Francis Edquid

a month ago

Josh did a service call under my maintenance plan. He brought with him a trainee ( can not remember his name , sorry). Both were efficient, polite, and personable. My husband arrived during the service call, & the guys had some good laughs together while Josh wrote his notes I appreciate one hour, it is so good to have peace of mind regarding our home.thanks a million!

Pauline

a month ago

John (Notti) Nottingham will be added to my hall of fame of technicians. I’ve gone without heat for 5 years, paying for companies to come here and giving me little to know information or trying to sell me something I didn’t need. He was extremely thorough and found the point of failure incredibly fast. I will recommend One Hour Heating and Air Conditioning all day if all the technicians are like him! Thank you so much for all your hard work and saving me and my dogs from another cold winter!

Sarah Legere

a month ago

Servicing your entire home

Part of the Authority Brands Family

Authority Brands is the leading provider of in-home services, building brands that support the success of franchisees as well as better the lives of the homeowners we serve and the people we employ.