One Hour Heating & Air Conditioning® of Hampton Roads

History

Classic Air Care, Inc. began September 1st of 1979 by Alan Heckel and Todd Kletz, with one goal: providing heating and air conditioning customers of Hampton Roads with timely and exceptional service.

For two decades, Classic Air Care assisted customers all over the Southside of Hampton Roads with residential HVAC installation and repair. We grew exponentially, as did our reputation. By the time co-founder Alan Heckel retired, The Virginian Pilot recognized us as, “Best at the Beach.”

We were just getting started. As Todd took over sole ownership, we expanded our service area, answering calls throughout the Peninsula.

In 2004, Classic Air Care joined One Hour Heating & Air Conditioning in order to improve and expand our service to include all of Hampton Roads. Entrepreneur Magazine had recognized them as one of their, “Top New Franchises” due to their explosive growth, exceptional organization, and commitment to serving customers on-time.

The accolades keep pouring in…

“Franchise of the Year” by Clockwork Home Services, 2009
“Best Place to Work” by Inside Business, 2009
“Small Business of the Year” – Hampton Roads Chamber of Commerce, 2010
“A+ Rating” with the Better Business Bureau since 2008
“President’s Award” by Direct Energy, 2014-2016
“Best of Southside” by Coastal Virginia Magazine, 2016-2018
“Roaring 20 Honoree” by Inside Business, 2016
“Community Impact Awards Honoree” by COVA Biz Magazine, 2016
“Best Contractor To Work For” – ACHR The News, 2017
“Best Places to Work” – COVA Biz Magazine, 2018

Coastal Virginia Best of Reader's Choice Awards badge Inc 500 America's Fastest-growing Private Companies logo Entrepreneur Franchise 500 Top Ranked 2017 logo BBB logo

Here For You

When You Need Us Most!

Yellow One Hour Heating & Air Conditioning service van with company branding and slogan.

'Round the Clock Availability

No matter the hour, you can trust One Hour to be there to help you when you get hit with the unexpected.
100% Satisfaction Guarantee

We guarantee our materials, labor, and craftsmanship for up to two years from the date of your service.
StraightForward Pricing® Guide

Before we start any work, we discuss your available options so you know exactly what you are getting and how much it will cost. No hidden fees!
Always On Time…Or You Don’t Pay A Dime!®

We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.

We Have a Reputation

For Being Punctual, Friendly and Knowledgable

4.8

(7429 reviews)

Nakia Leslie

2 weeks ago

“John and Rose very professional and down to earth. The diagnostic was quick and efficient , explained everything that they were doing. Once the problems were found. John went through all the pricing options to include One hour comfort club and total home package. Before making a decision on the repairs, the parts were confirmed to be stock. They cleaned up their work area accounted for all tools. Went to get the parts needed to make repairs returned within and hour installed parts, ran checks performed the heat system tune up. Op checked the system everything ran great. Cleaned up the work area accounted for all their tools. Completed paperwork, payment and made sure I didn't have anymore questions. Shook hands told me to have a Great day. I'm super satisfied heat is on house is nice and toasty. Thanks John and Rosie.”

Karen Cue

2 weeks ago

“Very thorough and professional. Both him and his trainee did a great job in explaining things. We had to order a part and signed up for comfort club. They were well prepared with a tent to work outside since it was raining. I appreciate you using shoe covers to keep our home clean as well!”

Richard Husted

in the last week

“Deshaun Clark visited our house to do a service call and full system check up because things didn’t seem to be functioning properly with my system. Due to the thoroughness of the full system checkup it was quickly determined that the system was running properly and it was in fact my thermostat. It was quickly replaced and the system was running on what has proven to be the coldest night of the year. Every dealing I’ve had with 1HR Heating & Cooling Techs has been nothing but exceptional. Deshaun Clark definitely exceeded our expectations and is continuing the excellence we’ve experienced to date.”

Servicing your entire home

Part of the Authority Brands Family

Authority Brands is the leading provider of in-home services, building brands that support the success of franchisees as well as better the lives of the homeowners we serve and the people we employ.