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One Hour Heating & Air Conditioning® of Hampton Roads

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History

Classic Air Care, Inc. began September 1st of 1979 by Alan Heckel and Todd Kletz, with one goal: providing heating and air conditioning customers of Hampton Roads with timely and exceptional service.

For two decades, Classic Air Care assisted customers all over the Southside of Hampton Roads with residential HVAC installation and repair. We grew exponentially, as did our reputation. By the time co-founder Alan Heckel retired, The Virginian Pilot recognized us as, “Best at the Beach.”

We were just getting started. As Todd took over sole ownership, we expanded our service area, answering calls throughout the Peninsula.

In 2004, Classic Air Care joined One Hour Heating & Air Conditioning in order to improve and expand our service to include all of Hampton Roads. Entrepreneur Magazine had recognized them as one of their, “Top New Franchises” due to their explosive growth, exceptional organization, and commitment to serving customers on-time.

The accolades keep pouring in…

Coastal Virginia Best of Reader's Choice Awards badgeInc 500 America's Fastest-growing Private Companies logoEntrepreneur Franchise 500 Top Ranked 2017 logoBBB logo

Here For You

When You Need Us Most!

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  • 'Round the Clock Availability

    No matter the hour, you can trust One Hour to be there to help you when you get hit with the unexpected.

  • 100% Satisfaction Guarantee

    We guarantee our materials, labor, and craftsmanship for up to two years from the date of your service.

  • StraightForward Pricing® Guide

    Before we start any work, we discuss your available options so you know exactly what you are getting and how much it will cost. No hidden fees!

  • Always On Time…Or You Don’t Pay A Dime!®

    We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.

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We Have a Reputation

For Being Punctual, Friendly and Knowledgable

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Dee

a week ago

“I recently had the pleasure of working with Sunny, the One Hour AC Repair sales representative, and I couldn’t be happier with the entire experience. From the moment Sunny arrived, he was friendly, knowledgeable, and completely transparent. He took the time to explain every option, patiently answered all of my questions, and never pressured me. His professionalism and honesty gave me confidence in moving forward with the installation. The installation crew was just as impressive when it came time for the installation. They arrived on time, worked efficiently, and treated my home with care and respect. They walked me through the system before leaving and ensured everything was clean and working perfectly. You could tell they took pride in their work. Thanks to Sunny and the One Hour team, I now have a tremendous new AC system and peace of mind knowing it was done right. I highly recommend them to anyone needing AC repair or installation. Top-notch service all around!”

Krissy Marie

3 months ago

“DeVaughn was very professional, informative and thorough while inspecting my unit. He suggested that I get a part to prevent any further rust so I went ahead and purchased that. He cleaned my unit inside and out; free of debris and pollen. I been dealing with them for a few years now and they exceed my expectations every time. After about 5 years my unit is still holding up pretty well.”

GRS Smith

a month ago

“Great service professional, Kevin Daily. Even when faced with uncomfortable circumstances. I appreciate your non judgmental approach to do business. Handling the situation, quickly and professionally repairing our issue. Very grateful for One Hour and One Hours Service Tech Kevin Daily. Quick, professional, friendly & effective. 10/10 thank you! Many blessings to you, and your family!”

Jennifer White

a month ago

“Truly a Godsend! We went three years without AC, and One Hour Heating and Cooling was nothing short of a blessing. These guys worked in over 100-degree heat, and in our attic where it reached 120 degrees, and they did not stop. They stayed focused, professional, and determined to get the job done right and they did just that! They tested everything thoroughly, made sure it was running perfectly, and treated our home and situation with care and urgency. You could tell they genuinely cared about the quality of their work and our comfort. Our house is finally cool and comfortable, and I honestly cannot thank them enough. If you’re looking for fast, reliable, and truly compassionate service, don’t hesitate. These guys are amazing. Thank you again y’all were truly a godsend.”

Anthony Anderson

a week ago

“I couldn't be happier with the service I received! My AC stopped working during a heatwave, and this company came through fast. The technician quickly diagnosed the issue—a faulty capacitor—and had the replacement installed in no time. Super professional, knowledgeable, and friendly. Within minutes, my AC was up and running again, and the house cooled down quickly. Honest pricing, excellent communication, and top-notch service. Highly recommend them for any HVAC needs!”

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