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One Hour Heating & Air Conditioning® of Hampton Roads

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History

Classic Air Care, Inc. began September 1st of 1979 by Alan Heckel and Todd Kletz, with one goal: providing heating and air conditioning customers of Hampton Roads with timely and exceptional service.

For two decades, Classic Air Care assisted customers all over the Southside of Hampton Roads with residential HVAC installation and repair. We grew exponentially, as did our reputation. By the time co-founder Alan Heckel retired, The Virginian Pilot recognized us as, “Best at the Beach.”

We were just getting started. As Todd took over sole ownership, we expanded our service area, answering calls throughout the Peninsula.

In 2004, Classic Air Care joined One Hour Heating & Air Conditioning in order to improve and expand our service to include all of Hampton Roads. Entrepreneur Magazine had recognized them as one of their, “Top New Franchises” due to their explosive growth, exceptional organization, and commitment to serving customers on-time.

The accolades keep pouring in…

Coastal Virginia Best of Reader's Choice Awards badgeInc 500 America's Fastest-growing Private Companies logoEntrepreneur Franchise 500 Top Ranked 2017 logoBBB logo

Here For You

When You Need Us Most!

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  • 'Round the Clock Availability

    No matter the hour, you can trust One Hour to be there to help you when you get hit with the unexpected.

  • 100% Satisfaction Guarantee

    We guarantee our materials, labor, and craftsmanship for up to two years from the date of your service.

  • StraightForward Pricing® Guide

    Before we start any work, we discuss your available options so you know exactly what you are getting and how much it will cost. No hidden fees!

  • Always On Time…Or You Don’t Pay A Dime!®

    We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.

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We Have a Reputation

For Being Punctual, Friendly and Knowledgable

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Krissy Marie

2 months ago

“DeVaughn was very professional, informative and thorough while inspecting my unit. He suggested that I get a part to prevent any further rust so I went ahead and purchased that. He cleaned my unit inside and out; free of debris and pollen. I been dealing with them for a few years now and they exceed my expectations every time. After about 5 years my unit is still holding up pretty well.”

GRS Smith

2 weeks ago

“Great service professional, Kevin Daily. Even when faced with uncomfortable circumstances. I appreciate your non judgmental approach to do business. Handling the situation, quickly and professionally repairing our issue. Very grateful for One Hour and One Hours Service Tech Kevin Daily. Quick, professional, friendly & effective. 10/10 thank you! Many blessings to you, and your family!”

Jennifer White

in the last week

“Truly a Godsend! We went three years without AC, and One Hour Heating and Cooling was nothing short of a blessing. These guys worked in over 100-degree heat, and in our attic where it reached 120 degrees, and they did not stop. They stayed focused, professional, and determined to get the job done right and they did just that! They tested everything thoroughly, made sure it was running perfectly, and treated our home and situation with care and urgency. You could tell they genuinely cared about the quality of their work and our comfort. Our house is finally cool and comfortable, and I honestly cannot thank them enough. If you’re looking for fast, reliable, and truly compassionate service, don’t hesitate. These guys are amazing. Thank you again y’all were truly a godsend.”

Beth Bonifas

2 weeks ago

“Kevin was amazing. He was early for my appt and explained everything well. He went back for a part and had my AC working quickly. I was very happy that I could get a next day appointment! Receptionist was also very personable and helpful! Very satisfied with my first interaction with your company. Thanks so much!!!”

Rusty Shackleford

a week ago

“We called One Hour at about 6-7 this morning after noticing that our ac wasn't cooling. Gary showed up shortly after noon today, quickly diagnosed the issue and had parts on the truck. He was super cool, and the work was done really quickly. He answered all the questions we had about caring for our system, its condition and about the work he was doing. Our system was cooling by just after 2 this afternoon. Absolutely no complaints, I'd be unreasonable to ask for more. If you see this owner guy, Gary deserves a raise! He's awesome!!! :D”

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