Reviews

A big thanks to Nick Roe with one hour heating and air for the very prompt and efficient service they have provided will be telling friends on who to call

- Daniel R Jensen Hot springs, AR

Nick was very courteous and professional. He was knowledgeable about the issues and found reasonable solutions. Will use him again!

- Evelyn Weida Hot springs, AR

Cody is a VERY nice young man and did an exceptional job servicing our heater today. I hope we can continue to get Cody to our house for future service calls because we have a lot of confidence in his work!

- Larry O. Hot Springs, AR

I just want to say a big Thank you to Josh...We had heating problems on a cold and rainy late night. Josh quickly came to the rescue to get our heat working again. He is polite, friendly and personable easy to deal with. Josh has always been detailed in explaining what he was doing and the cost. Very satisfied and would definitely recommend to others.

- Jerry T. Malvern, AR

Sabas was professional, knowledgeable, and best of all, friendly, courteous and very helpful.

- John L. Hot Springs Village, AR

Josh went above and beyond to help us during this heat crisis. We were SO pleased that he found the part & installed it the same day. Kudos!!!

Troy represents your company well. Very knowledgeable, professional, prompt, and personable. Always a pleasure doing business with him!

- Terry B. Hot Springs, AR

I've been dealing with Grisham/One Hour for 15 years. Every experience has been very professional with servicemen who were delightful to deal with.

 

- Pat K. Hot Springs Natl. Park, AR

Cody represents Grisham well! Courteous, concerned, very thorough in checking all components of my dual heat pump system! I felt confident that he was providing excellent service! Thank you!

- Phyllis N. Hot Springs Village, AR

He was on time, so courteous, thorough, so helpful and did a fantastic job. We will use him all the time. He went out of his way to clean and check everything as well as change batteries and fix a problem with the furnace. Such an amazing employee. He is a wonderful employee.

- Jim M. Hot Springs Natl. Park

My service tech was prompt and very professional. I was pleased with the thoroughness of his work. He was very personable to deal with. Thank you very much.

- Howard M. Hot Springs Village, AR

Troy did an excellent job. He knows his business, very polite. I highly recommend him and will definitely will ask for him if I need service..

- Bobby & Paulette O. Hot Springs, AR

Cody was professional and very thorough, spending a little extra time on re-checking an issue. He gets top marks!

- Kay McRae Wallace Hot Springs National, AR

Very professional, thorough service team. I would definitely use them again. New unit installed a few days ago. Josh came out today to help with problems we were having with thermostat. Very friendly, professional service tech.

- Wallace C.

Josh was very friendly. He did a great job fixing our a/c unit. We would recommend him any time you need someone. They were here within thirty minute after we called them. He was very professional and gave the prices before servicing.

Fixed my furnace. Same day service, great price, and a great repairman.

Excellent communications. Go the extra mile and more to keep you informed of their expected arrival time, service they are providing, etc. After years of feeling at the mercy of AC service companies, I now have one I trust.

- Zach P.

Nice, mannerly technician who performed service very efficiently.

- Lucille F.

Very nice and thorough job -- even cleaned off a paint spill on the unit!

- Ann S.

Such a great company to work with. They installed a new Lennox system on my home and it has been working great. I would highly recommend this professional group, and they are a pleasure to work with.

- Zach P.

[They] solved a problem I had with my HVAC system several years ago, when the original contractor left me high and dry. Since then, I've been very impressed and completely satisfied with the quality of work, service techs, and fair prices on the occasions I've needed either our A/C or heating system serviced. I highly recommend this company to anyone in the Hot Springs & Hot Springs Village service area.

- Randy H.

First rate service, very professional technician (John). Would highly suggest to anyone who is looking to make a change. Thanks to all.

- Henry T.