Hot Springs, AR
WE OFFER FINANCING
Tap ForHe was very nice and very knowledgeable. I ended up signing up for the maintenance agreement and paid less for that that I would have the actual repair that needed to get done, and the repair was also done while he was here. I appreciate him wearing the foot booties, may not be a huge deal to everyone, but it is nice that they respect your property.
John came to me & my sister’s house today in Hamilton Park & did an excellent job! He was very polite & thorough & went above & beyond our expectations. John was very knowledgeable about the company & told us beforehand what all he was going to do. I’d definitely recommend John & the entire company to all of my family & friends. He without a doubt gets 5 ⭐️⭐️⭐️⭐️⭐️. Thank you John for the great job!
Within the past year we moved our HVAC service contract to One Hour Heat & Air. During a recent semiannual service call our technician Brad noticed some issues with the way our system was installed (by another company) and the UV germicidal light we purchased with same installation was not installed. Brad completed the service call and we scheduled to have the corrections made and UV light installed today. Brad contacted me prior to arrival and completed the job in a timely manner. Brad has been very courteous and informative. I would highly recommend One Hour Heat & Air and Brad if you’re looking for a top notch HVAC service provider.
Brad did an excellent job! For our semi-annual maintenance check, he checked all the units upstairs and down and we got a good report. He also went far above the job and offered to help me with an issue I had with the attic fold down stairs to get to the upstairs heating unit; the rope to pull it down broke and he fixed it with a better/stronger replacement. Also I needed 3 air filters replaced in the house (I already had the filters needed) and he took care of those, too! He’s a great guy and exceptional reminder why we picked OneHour for our HVAC needs. Thanks, Brad!
He contacted us promptly and made arrangements to come look and give us a bid. He called while on the way here. He got here exactly on time as planned. He took measurements of our existing Lennox. It's 27 yrs old! It's been great but it's time for a new one. He gave us a bid on 2 new similar heat pumps. He explained all the differences between our unit and the two new ones. He listened to what we were looking for. He was very personable and polite. He answered all of our questions.
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