What does the One Hour mean in your company name?

The 'One Hour' in our company name indicates our guarantee to be at your home in the predetermined window quoted when you set your appointment. If we do not show up within that window, your service call fee is waived. 1. Express Appointment: This is an appointment that is scheduled during a specified one-hour time slot. You are promised that a technician will arrive at your home within this one-hour time window. You will also receive a call when the technician is en route to your home. 2. Reserved Appointment: This is an appointment that is scheduled during a specified, two-hour time slot. You are promised that a technician will arrive at your home within this two-hour time window. You will also receive a call when the technician is en route to your home. 3. Standard Appointment: This is an appointment that is scheduled during a specified four-hour time slot. You are promised that a technician will arrive at your home within this four-hour time window. You will also receive a call when the technician is en route to your home. 4. Stand-By Appointment: This appointment is for overflow situations. This appointment will not have a specified time. You will receive a call when the technician is en route to your home. 5. Emergency Appointment: This appointment is for an unspecified time after normal business hours Monday – Saturday and all day on Sundays/Holidays. Calls are dispatched in the same order they are received. You will also receive a call when the technician is en route to your home.

Do you service emergencies after-hours?

Yes, we offer emergency services 24-hours a day, year-round.

How much will my service cost?

The size and complexity of your HVAC issue will determine the cost. Because our trained, licensed HVAC technicians must diagnose the issue before we are able to quote you an accurate cost, we require an appointment to be set to complete a diagnostic on your system. Once the diagnostic is complete, your One Hour(R) technician will walk you through all costs using our Straightforward Pricing(R) Guide so there are never any surprise fees.

How often should I service my HVAC system?

It's ideal to service your cooling system each spring and your heating system each fall to ensure you find small issues before they become big problems.

How often do I need to change my HVAC filter?

Your filter should be changed every one to three months, depending on conditions in your home and your region's climate.

Do you offer purchase financing?

We work built relationships with several lenders to ensure our customers are able to restore comfort in their homes. Ask your technician about your financing options.

What are the advantages of a smart thermostat?

Smart thermostats learn a household's patterns and adjust heating and cooling according to when a home is occupied, give homeowners the ability to control the thermostat remotely, and enable homeowners to reduce their energy use, saving you money.

HVAC means Heating, Ventilation, and Air Conditioning. HVAC systems refer to air conditioners, furnaces, and any unit that cools indoor spaces during the summer and warm them in the winter. In general, an HVAC system takes in air, heats or cools that air, and blows it into a room or any indoor space. While many homes have separate air conditioning and heating units, others have a heat pump that cools and heats the house. Not only do HVAC systems maintain desired temperatures, but they also improve indoor air quality and regulate humidity levels. But most importantly, these units provide comfort all year round.

What is a SEER2 Rating?

The SEER2 (seasonal energy efficiency ratio) is a measure of the efficiency of your heating and cooling system.The higher the SEER2 rating, the more efficiently a unit operates. The SEER2 rating of any given unit can range anywhere from 13 to 21.

Bringing Comfort Home

With Expert AC Services

One Hour Air Conditioning & Heating® of Houston

4.8

(8949 reviews)

Heating & Air Conditioning

Services By One Hour

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HVAC Repair, Installation & Maintenance

Heating, AC & Furnace Repairs in Houston, TX

When homeowners want a reliable heating or air conditioning system that they don’t have to think about, they call One Hour Heating & Air Conditioning. We are the premier HVAC service provider in the United States for a simple reason: we actually care about your comfort.

At One Hour, we respect you, we respect your time, and, most importantly, we respect the trust that you put in us to keep your home comfortable. It’s why we back all of our work with a 100% customer satisfaction guarantee for two years, and it’s why we’re always on time—guaranteed.

We Have a Reputation

For Being Punctual, Friendly and Knowledgable

4.8

(8949 reviews)

jacquelyn mosby

a month ago

“One Hour does amazing work. Mr. Craig was professional, kind and understanding of my family's needs. He came out on a rainy wet day with no complaints. The price was a little high for my budget. But the work was well worth it. Thanks One Hour Air conditioning and heating , and thank you Mr. Craig.”

Mahalet Negussie

3 months ago

“Alex Prince was an outstanding technician. He was honest, upfront, and took the time to recommend the best option for my unit. He was incredibly patient and understanding of my preferences for the new unit installation at my property. Alex made sure I received exactly what I asked for. Moving forward, I wouldn’t want anyone else to service my unit. His honesty and professionalism made the entire buying process smooth and stress-free. I will definitely request Alex for all future maintenance!”

Sande Clark

4 months ago

“Update, the company sent out a experienced technician who put a lock in, checked and toped off the freon as well as found that the previous tech had left the drain valve closed when checking it. Thank you to Brady Gipson for double checking everything. I did ask that if they sent another new up and coming technician to my home that they send a supervisor or trainer with them. They understood and I really appreciate the mutual communication I have with this company. I am very honest and direct but also understanding too. March 2025, time for spring clean and inspection. I had a new technician,Luis, who was so meticulous an checked every single thing. He advised it should take a couple hours when I've had technicians in the past here only 30 min. Luis stayed in contact with his supervisor for all recommendations. I was worried when checking the blower Luis let out a large cloud of freon and had a little trouble closing it using his bare hand. He wasn't afraid but I was for him. They did have some recommendations and they do have a number of services available like duct disinfecting. I believe in supporting our up and coming. I plan to contact the office to make sure he is okay and that the freon level is topped off as well as a round plastic lock is replaced that was broken on a previous visit. 11/11/2024 update! He did it again! Jacorey diagnosed a problem and solved it with my upgraded hvac sysyem. We had a high humidity and high reading. We contacted Jacorey, and he ran some checks and said he thought we should start with the thermostat. He tried to reset the thermostat that didn't work well, so we ordered one. Wow! It's been so nice since i installed it. Im not sure it's worked this well. I have a dehumidifier inside my home, and it is not running all the time. Jacorey is your man! You can trust him not to try to just sell but really improve your air. My system is in great condition now with all his suggestions. Update! One hour arrived to update my system, as my technician Jacorey suggested. They put in a better large filter system and larger duct for the longest further bedroom that wasn't cooling well. I am highly pleased with this group of technicians. The upgrades were felt immediately! My daughter has been uncomfortable living in the front part of the home, and that is now solved. Not only cleaner air and more air movement, but they suspended the ducts so I could manage to get around them easier and safer. I do not know why the builder of these homes would put the smallest duct on the farthest rooms and branch them off, too. There was barely any air going through. Jacorey is my permanent technician now, and one hour is my company that will handle my hvac. The office ladies are fabulous and very customer service targeted. Thank you, Jacorey! For thoroughly checking and cleaning the system and then suggesting reasonable and affordable remedies to the problems. I hope they are paying you well! You are a gem! Jacorey and I hit it off personality wise great better yet he explained in detail what I could do to upgrade my system then to make his visit even more impressive he discovered an area of my system that had not been properly cleaned by a previous company so he cleaned it. Love this man, and his work ethic is notable. No playing with terms either a complete hvac is a whole system, not just half of it. Smart man.”

walt waters

a week ago

“Craig arrived on time after alerting us 30 minutes before his arrival. He quickly assessed the problem as potentially three possible causes. He then proceeded to call to find the parts (unique to our system) and went to pick them up. Upon his return he installed a new main thermostat and programmed it. He was polite and knowledgeable and finished the work quickly.”

Special Offers

Mention these discounts at time of service

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Free 2nd Opinion

On a System Replacement

Customer must provide first estimate to receive this promotion.

Expires: 2025-07-31

Valid at participating locations. Limit one coupon per household. Coupon must be presented at time of purchase. Cannot be combined with any other offers or discounts. Some restrictions, taxes and fees may apply.
$89 AC Tune-Up

Regular price $149.

Expires: 2025-07-31

Coupon must be presented at time of purchase. Cannot be combined with any other offers or discounts. Management reserves the right to modify offers at any given time. Some restrictions may apply.
10% Off

Indoor Air Quality Products

Expires: 2025-07-31

Service fee may apply. Valid at participating locations. Limit one coupon per household. Coupon must be presented at time of purchase. Cannot be combined with any other offers or discounts. Some restrictions, taxes and fees may apply.
Get 50% Off a Duct Cleaning

When You Seal Your Air Ducts

Expires: 2025-07-31

Valid at participating locations. Limit one coupon per household. Coupon must be presented at time of purchase. Cannot be combined with any other offers or discounts. Some restrictions, taxes and fees may apply.
$50 Off Any Repair

We're here for the unexpected!

Coupon must be presented at time of purchase. Cannot be combined with any other offers or discounts. Management reserves the right to modify offers at any given time. Some restrictions may apply.
No Service Fee

With Completion of Repair!

If no repair is made, service fee may apply. Limit one coupon per household at participating locations!Coupon must be presented at time of purchase. Cannot be combined with any other offers or discounts. Management reserves the right to modify offers at any given time. Some restrictions may apply.

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HVAC Services You Can Count On

Our customers love what we do because we treat them like the neighbors they are to us. While we carry the One Hour name, we are an independently owned and operated business with a personal investment in the local community. We back our work with a 100% satisfaction guarantee, provide StraightForward pricing guides for your benefit, and will pay you back for being even one minute late to an appointment.

Here For You

When You Need Us Most!

Yellow One Hour Heating & Air Conditioning service van with company branding and slogan.

'Round the Clock Availability

No matter the hour, you can trust One Hour to be there to help you when you get hit with the unexpected.
100% Satisfaction Guarantee

We guarantee our materials, labor, and craftsmanship for up to two years from the date of your service.
StraightForward Pricing® Guide

Before we start any work, we discuss your available options so you know exactly what you are getting and how much it will cost. No hidden fees!
Always On Time…Or You Don’t Pay A Dime!®

We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.

0% Financing Available

Prioritize your comfort without fronting the entire bill on day 1 – contact us today to learn more about financing options.

Discover Your Options

Meet the Houston Team

Jimmy Sanchez

General Manager

Jimmy Sanchez is our General Manager in Houston. He started his HVAC career with One Hour after retiring from the U. S. Marine Corps with 28 years of active service in 2016. Jimmy is an avid supporter of military events and now leads the military recruiting efforts and the One Hour Honors Veteran chapter. A Veteran program with a purpose to lead and inspire action toward honoring and helping US Veterans, military members , and their families. He makes the welfare of his employees his top priority. His favorite part about his job is seeing his employees reach their professional and personal goals as well as communicating how they can meet or exceed their customers’ goals and expectations. He feels his team has passion and is committed to ensuring outstanding customer service. In his spare time, Jimmy enjoys golf, fishing and spending time with his family.
Ursula White

Service Manager

Ursula White serves as the Service Manager, ensuring all runs smoothly in the One Hour office. Ursula, a native of Dallas, has been with the company for 15 years. She has been happily married for 8 years and has 5 beautiful children. When not in the office, Ursula enjoys playing the saxophone, enjoying time with family and being outdoors.
Bill Saillant

Parts Manager

Bill Saillant is a first-generation HVAC expert who has worked at One Hour Air Conditioning & Heating for over 49 years. Bill started his career in air conditioning and heating services after graduating from technical high school, and he has been a part of the HVAC industry ever since. One of Bill’s favorite things about his job is helping his customers. He is also passionate about working with his One Hour team. Bill’s success story resonates with many young people who feel college is out of reach or not the right fit for them. Technical high school helped pave the way for Bill’s future and can be a great option for many people interested in starting a new career.