Our way of saying THANK YOU to all First Responders and those who have served or are serving our Country!

jacquelyn mosby

a month ago

“One Hour does amazing work. Mr. Craig was professional, kind and understanding of my family's needs. He came out on a rainy wet day with no complaints. The price was a little high for my budget. But the work was well worth it. Thanks One Hour Air conditioning and heating , and thank you Mr. Craig.”

Mahalet Negussie

2 months ago

“Alex Prince was an outstanding technician. He was honest, upfront, and took the time to recommend the best option for my unit. He was incredibly patient and understanding of my preferences for the new unit installation at my property. Alex made sure I received exactly what I asked for. Moving forward, I wouldn’t want anyone else to service my unit. His honesty and professionalism made the entire buying process smooth and stress-free. I will definitely request Alex for all future maintenance!”

Westwood Lee

a week ago

“Highly recommend Mr Velasquez for his amazing servicing knowledge, very engaging conversation of the task at hand and other topics that really enhance the experience. The young man allowed me to follow him in his procedures and gave me tips for noninvasive yet effective upkeep of these valuable components that keep us cool/warm. I have been nothing but satisfied with the subscription and the complimentary services throughout the last year, Erick came through and elevated the regards just in his 45 minute visit. Thanks 👍🏾 Morris”

Sande Clark

3 months ago

“Update, the company sent out a experienced technician who put a lock in, checked and toped off the freon as well as found that the previous tech had left the drain valve closed when checking it. Thank you to Brady Gipson for double checking everything. I did ask that if they sent another new up and coming technician to my home that they send a supervisor or trainer with them. They understood and I really appreciate the mutual communication I have with this company. I am very honest and direct but also understanding too. March 2025, time for spring clean and inspection. I had a new technician,Luis, who was so meticulous an checked every single thing. He advised it should take a couple hours when I've had technicians in the past here only 30 min. Luis stayed in contact with his supervisor for all recommendations. I was worried when checking the blower Luis let out a large cloud of freon and had a little trouble closing it using his bare hand. He wasn't afraid but I was for him. They did have some recommendations and they do have a number of services available like duct disinfecting. I believe in supporting our up and coming. I plan to contact the office to make sure he is okay and that the freon level is topped off as well as a round plastic lock is replaced that was broken on a previous visit. 11/11/2024 update! He did it again! Jacorey diagnosed a problem and solved it with my upgraded hvac sysyem. We had a high humidity and high reading. We contacted Jacorey, and he ran some checks and said he thought we should start with the thermostat. He tried to reset the thermostat that didn't work well, so we ordered one. Wow! It's been so nice since i installed it. Im not sure it's worked this well. I have a dehumidifier inside my home, and it is not running all the time. Jacorey is your man! You can trust him not to try to just sell but really improve your air. My system is in great condition now with all his suggestions. Update! One hour arrived to update my system, as my technician Jacorey suggested. They put in a better large filter system and larger duct for the longest further bedroom that wasn't cooling well. I am highly pleased with this group of technicians. The upgrades were felt immediately! My daughter has been uncomfortable living in the front part of the home, and that is now solved. Not only cleaner air and more air movement, but they suspended the ducts so I could manage to get around them easier and safer. I do not know why the builder of these homes would put the smallest duct on the farthest rooms and branch them off, too. There was barely any air going through. Jacorey is my permanent technician now, and one hour is my company that will handle my hvac. The office ladies are fabulous and very customer service targeted. Thank you, Jacorey! For thoroughly checking and cleaning the system and then suggesting reasonable and affordable remedies to the problems. I hope they are paying you well! You are a gem! Jacorey and I hit it off personality wise great better yet he explained in detail what I could do to upgrade my system then to make his visit even more impressive he discovered an area of my system that had not been properly cleaned by a previous company so he cleaned it. Love this man, and his work ethic is notable. No playing with terms either a complete hvac is a whole system, not just half of it. Smart man.”