We Have a Reputation
For Being Punctual, Friendly and Knowledgable
Brittany Beam
in the last week
“Brayton came out to assess our heating issue. He was able to answer any questions I had. He was professional and very informative. Chad came out to get measurements and estimates on replacement costs for both furnace and AC. He came up with a price of $16,200, which we thought was very reasonable. He was able to walk us through the financing and got us a payment that worked for us. Then Jason and Raul came out for the replacement of our old system. All in all great work from all. We are very appreciative as the temps have been below 20. I called on Sunday afternoon and had a technician at our door at 8 am Monday morning. Thanks again to everyone involved in helping us solve the issue. I will recommend One Hour heating and cooling to anyone who needs their services.”
Deborah Rose
4 weeks ago
“Roy was experienced and very knowledgeable. I liked his work ethic. He and Sam worked together well installing the furnace and thermostat. Roy showed me the filter and how to change it and gave a demo on the thermostat. I appreciated that as my old one was 29 years old and a relic. Both Roy and Sam were friendly and professional. I am in sticker shock from the price of the furnace but very impressed and satisfied with the installation. I am warm again! Thank you Roy and Sam.”
Cory Benge
2 weeks ago
“Best customer experience I’ve had in a long time! I didn’t have time to price check because of the timing of my Furnace failure, but we are extremely happy with the results and service. Miguel, Wilson, Chad, and David were all extremely helpful and knowledgeable. Thanks to you all, you earned yourselves and Dial One a 5 star from my family!”
Vernon Marsh
2 weeks ago
“Brad Gong was great today. He was very knowledgeable and gave us lots of tips on maintenance and energy conservation. He even volunteered to go up in the attic to check out an issue. When scheduling Andrew arranged to have Brad come out the same day!”
Brandon Burris
a month ago
“Outstanding service from start to finish. Romaney was fast, professional, and extremely thorough—he had our heat restored on a bitter cold Indiana day, getting my family comfortable again in no time. He also went above and beyond by identifying potential microbial growth above the coils, allowing me to collect a swab sample to be analyzed at my lab so we could fully understand the situation. I’ve worked with several companies in the past, and none compare to the level of care and professionalism One Hour delivered. This experience confirmed that One Hour is the only company I’ll trust and work with moving forward. Highly recommended.”
Authority Brands is the leading provider of in-home services, building brands that support the success of franchisees as well as better the lives of the homeowners we serve and the people we employ.