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Javier was the best. He respected my request to repair my AC if possible and did not try to sell me a new unit. No high premium sales. Complete and through service. Polite, friendly, professional. Really happy with the optional maintenance plan offered. I will recommend to all!!
Erick and his team upheld the high level of quality service that I have received from One-Hour technicians for over 20 years. They were courteous, dog friendly, professional and efficient. The job was completed faster than expected. I have recommended and will continue to recommend One-Hour to anyone needing HVAC services.
We had an outstanding experience with One Hour Heating & Cooling from start to finish. Our initial AC service tech, Josh, was fantastic—very personable, knowledgeable, and, most importantly, honest. He took the time to explain what was going on and gave us confidence that we were being taken care of. When it came time to discuss replacement options, Caden was equally impressive. He was honest, never pushy, and explained everything in a way that was easy to understand without making us feel overwhelmed or pressured. That kind of transparency means a lot. The installation team—Travis, Logan, and Kolby—were exceptional. They were friendly, professional, and immediately made us feel comfortable having them in our home. They walked us through the entire process step by step, kept everything clean, and worked efficiently as a true team. And special shoutout to Kolby, who went above and beyond by heroically eliminating a spider that may or may not have been plotting my demise. 😄 It’s rare to have such a consistently positive experience with every single person you interact with at a company, but One Hour absolutely delivered. Highly recommend!
My service technician Will did an amazing job getting our AC unit up and running fast and efficiently. He was very polite and personable, making the experience very positive. He replaced the air filter free or charge as well. Definitely will call again!
She is one of the best of all my technicians that I ever had. I had to say it that it will never happen to more people, the company needs to tell the new customer that you don’t remove refrigerators. I needed her to get into the heater and check the capacity of the heater and AC. It was very important for me because I had to change it twice. I spent a lot of money because of the lack of knowledge of the previous company. I have not read yet her report, but I asked her to check the capacity. I like the fact that she is detailed and professional wearing the booties . She was on time too. Thanks.
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StraightForward Pricing® Guide
Before we start any work, we discuss your available options so you know exactly what you are getting and how much it will cost. No hidden fees!
Always On Time…Or You Don’t Pay A Dime!®
We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.
Authority Brands is the leading provider of in-home services, building brands that support the success of franchisees as well as better the lives of the homeowners we serve and the people we employ.
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