At One Hour Heating & Air Conditioning, your satisfaction is our number one priority. When customers contact us, we want them to rest assured that they will receive excellent customer service and reliable work. We offer guarantees so that you are comfortable and confident when contacting our technicians.
On-Time Guarantees
Our on-time guarantee is one of the best in the country. Our technicians are trained, skilled, and experienced to exceed your expectations and needs. At One Hour we understand that your time is valuable, so we promise to arrive at your home within the time window that you select. If our technician does not show up at your home on time, you do not pay for the service. We won't keep you waiting – Always On Time... Or You Don’t Pay A Dime!®
UWIN® Guarantee
UWIN® is a consumer service resource exclusively for the customers of One Hour Heating & Air Conditioning. UWIN® backs our satisfaction guarantee and provides accountability whenever a UWIN® contractor is asked to honor the satisfaction guarantee.
In return for displaying the UWIN® seal, contractors agree to 100% satisfaction guarantee. Because of our UWIN guarantee, customers can trust that any service problems will be resolved quickly and honestly.
At One Hour Heating & Air Conditioning, we are committed to each customer’s satisfaction. Our team is always respectful of your time, which is why we guarantee on-time arrivals. We provide the expertise and high-quality materials you need for any HVAC problem, including air conditioning repairs, furnace installations, or indoor air quality. Regardless of how big or small your HVAC issue is, there’s nothing our team can’t handle.
Contact our team of experienced technicians today for an estimate at (800) 893-3523. Your satisfaction is 100% guaranteed!
Here For You
When You Need Us Most!
'Round the Clock Availability
No matter the hour, you can trust One Hour to be there to help you when you get hit with the unexpected.
100% Satisfaction Guarantee
We guarantee our materials, labor, and craftsmanship for up to two years from the date of your service.
StraightForward Pricing® Guide
Before we start any work, we discuss your available options so you know exactly what you are getting and how much it will cost. No hidden fees!
Always On Time…Or You Don’t Pay A Dime!®
We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.
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Our Happy Customers
Reviews of One Hour Air Conditioning & Heating®
4.84
(154808 reviews)
Don Krasovec
in the last week
“Jerry was very professional looking at my house and the best place to put the unit if I decide to go through the process. He answered all my questions so I was pleased and satisfied after he left. No pressure whatsoever”
Donna Breckenridge
in the last week
“One Hour installed my new furnace years and years ago and their annual service has allowed it to keep functioning perfectly. Same for my a/c. I’m glad the company is now Air Express. I will continue to use them and definitely recommend them!”
Jennifer Gallegos
in the last week
“One hour is such a breath of fresh air! So many companies say they value integrity yet never deliver. This company goes above and beyond . I love that they mean what they say and say what they mean. No hidden agendas. Truly wanting to help the customer, listening, and following through with exceptional service. Finding a company you can trust is far and few in between these days and One hour has earned my trust and business for sure! Kirk and Amanda are a beautiful couple who understand and value their customers, and they communicate that in every interaction.”
Fred Samuel
in the last week
“Danielle and Noah were extremely knowledgable and competent when they visited my home for the dryer appraisal and cleaning. They answered all my concerns with patience and took the time to ensure I knew what was required to do a great job. My one question is the apparent subsequent costs of follow ups seems exorbitant to me. Hence, I'm subtracting one star.”
kelly brogdon
in the last week
“Josh Pfeiffer was personable, courteous, and knowledgeable. He did a great job diagnosing the problem with my furnace and explaining my options. No complaints, would recommend.”
Tom Trengen
in the last week
“We had a complete system check done and I was blown away by how efficient and respectful the tech was. Everything was explained in plain English, the work area was spotless afterward, and I could tell this is a company that takes pride in what they do. Highly recommend One Hour Heating & Air in Fullerton.”
Brie Maiolo
in the last week
“Joe is the best!! A straight forward very knowledgeable service man!! He was very respectful and super encouraging about, the options available for the best decisions with our HVAC. I truly appreciated the service, Joe went above and beyond to find the issues and find an effective resolution!! Thank you for top tier service!! Keep up the amazing work Joe!!”
Lydia
in the last week
“One Hour installed our units, did a great job and accommodated our schedule. Chris came out to evaluate our system to help improve humidity reduction, and was very helpful! He took the time to understand our concern and then made the necessary system adjustments on all our units. Very pleased with install and service.”
Linethz76
in the last week
“We were very happy & impressed with ONE HOUR AC. The entire experience from getting a quote, purchasing, installation & after sales service was smooth sailing & super easy. They are thorough, reliable and great to do business with. Special shoutout to the team from salesmen Steve, technicians/installers Kevin, Albert & Bobby who came to install and left our place spotless to after sales technician Dylan who inspected the unit after hours on a weekend to ensure that everything is working well and that the weird smell was normal coming from a brand new unit. These guys are efficient, professional and they definitely live up to their name of ONE HOUR . Great experience & gave us peace of mind as home owners. We highly recommend them. You wont be disappointed!”
John Harris
in the last week
“"Cody called me first and arrived within the scheduled time. He attempted the least expensive repairs first and walked me through each step, providing a quote before starting any work. He was honest, professional, and overall, it was a good experience. The way he explained the project helped me understand why it was more expensive than I had anticipated."”
We're Local
We have One Hour locations all across the country, so you’re sure to have a local One Hour expert in your neighborhood. All One Hour locations are independently owned and operated, so you can get high-quality repairs from a national brand while supporting local business.
