Reviews

Larson is a great technician. Explains things thoroughly and is super friendly. The gentleman working with him was also great

- Lisa D

Larson explained the issue and how he was going to fix it very clearly and understandably.

- Alison A

My HVAC system started providing heat when cold air was requested. Tech was on time, friendly, and quick. Thoroughly checked all possibilities and determined root cause. Provided friendly recommendations for fix but did not push to hard to use their recommended equipment or additional services.

- Joe C Westminster

Tyrell showed up on time and did very thorough work for us. He was friendly and knowledgeable. He was able to answer my questions and made good recommendations on the maintenance of our unit. 

- Barbara C Mt Airy

Gilmer did a great job on our HVAC unit. He was very personable, a good sport with the kids and dog, and most importantly, made sure I understood the problem, what he was doing go fix it, and all my options in terms of solutions. 

- Kaley L Mt Airy

The tech that came to the house took the time to troubleshoot and repair the work from the previous company. The issues he found, and the work needed to correct them were explained before the work was completed.

- Glenn D. Mt Airy

Larson was an absolute professional! I was very impressed with the time and attention to detail Larson spent to service both of our HVAC units. This is in STARK contrast to BG&E who I had a terrible experience with. I will use one hour from this point forward. Great company and excellent service.

- Brian H. Mt Airy

Larson showed up on time, and quickly fixed the problem, so we have air conditioning again. I will use this business again and recommend it.

- Barbara C.

Our tech Larson was amazing!! I am so glad we went with this company!! Originally we had Michael and Sons come to our house because they had the first available appointment that worked for family. Big mistake! Michael and Sons screwed us didn’t fix anything made things worse. We are so lucky Larson came to save the day! He was awesome, explained everything showed my husband what he was doing and explained why. Always always go with this company for hvac problems!! Even the ladies I talked to on the phone were always amazing and so nice! Never ever go with Michael and sons!!

- Laylani K Mt Airy, MD

One Hour of Mt. Airy really knows how to take care of their customers! I recently had to transition my maintenance plan from a different One Hour franchise to Mt. Airy One Hour and had an HVAC emergency in the process. One Hour of Mt. Airy quickly worked through the support plan transition and got my heat working again in a flash. I'm grateful for their great service and highly recommend them.

- Dan Madey Crownsville, MD

Jonathan P. is the consummate professional. He wore his mask, completely explained the work being performed, and answered questions. I was very pleased with the service he provided.

Air conditioning was out. Called and they came out a few hours later. Quick diagnosis and solution.

- Christopher A. Mt Airy, MD

I appreciated the care Brian took to diagnose problems with two different systems - we found multiple issues and he objectively gave me options without trying to sell me anything. I had a lot of confidence in his assessments and would be happy to work with him again

- Lisa H. Clarksburg, MD

My technician, Larson, is just great! Always on time, professional and personable! The office staff are equally as helpful and responsive. All around a great business to work with!!

- Rita G. Damascus, MD

Austin provided expert, professional service and explained the work performed. I am extremely satisfied with One Hour Heating and Air Conditioning.

This furnace is a God send. Last year I had to keep it at 74 just to keep reasonably warm. My bills ranged from $15 - $160 each month. This new furnace I keep it at 70 and it's warm. And my bill this month was $27. WOW, what savings. I will recommend your services and equipment for everyone.

- Diane D. Mount Airy, MD

I thought that it was going to be a mess (getting ducts cleaned) but they were very neat and professional and they had taken their time to do it right. Well done and I only wish I did it sooner.

- Ira G. Mount Airy, MD

I had them come to fix a leak from the PVC pipe that goes from my furnace to the laundry tub to drain the water from running the AC. They gave me an appointment the day I called and were on time. The repairman wore booties over his shoes to not get my rugs dirty. He was very polite and knowledgable and did a great job fixing the drain pipe. He also changed my furnace filter while here. I would use this company again! The price was reasonable.

- Irene T. Mount Airy, MD

The two companies have always provided outstanding service and the technicians are professional. The service contracts are great and I have recommended One Hour and Benjamin Franklin to my neighbors.

- Tom M. Mount Airy, MD

I have been working with One Hour Air and Heat & Benjamin Franklin Plumbing for years now. Most recently they changed a filter at my home. I will stick with them and would recommend them to others because they are very good at keeping to their schedule and being responsive. Their workers are professional, clean, and, they respect your house and you. Their pricing is fair and I think this company really has quality people.

- Marty V. Mount Airy, MD

Called and let me know when he would arrive, did a very thorough job of checking everything.

- David D. Mount Airy, MD

Dave from One Hour Air and Heating did a great job.

- Paul M. Mount Airy, MD

The gentleman that came was very professional and polite I would recommend them 100%.

- Robert M. Mount Airy, MD

My husband and I have been clients for more than 15yrs and we appreciate their professionalism, dedication and complete satisfaction guaranteed!

- Katrina N. Mount Airy, MD

It was our first time using One Hour Air and Heat and Benjamin Franklin Plumbing and we are very satisfied with the quality of work they provided. Most recently we had a motor replaced on our heat pump because we were having some issues with it ever since we bought it. Everything works great now and the process was very smooth. The employees were very respectful and they cleaned up after themselves. They also did a bit of preventative maintenance before they left so that we could avoid future problems easier. All the work they did was under warranty so all I really had to pay for was the labor hours which wasn't bad at all. I would definitely recommend their services to anyone, and will be using them in the future if anything comes up.

- John B. Mount Airy, MD