Christine Gist

a week ago

“Unfortunately, our heat stopped working the day after Thanksgiving. We found One Hour Heating & Air on Yelp and gave them a try. They were one of a few who responded to our project request, and we're glad they did. Eric came out on Saturday to check it out, and gave us our options. Unfortunately, we needed a new unit but he was great and very patient in walking us through what was going on. He thoroughly inspected the units inside and outside and took pictures to show us the problems. No one else has done that. He also talked to us about some things to be aware of in the future. We ended up having to get a new system but the process was easy. Eric and AV came back on Monday and installed the new units and checked everything to make sure we wouldn't have any problems. They were so kind and very responsive, and very honest. Don, the owner, also came by to check in and say hello, which was cool (he certainly didn't have to do that) and we enjoyed talking with him. They also put in a new thermostat and showed us how to program it. They swept up afterwards and everything works great. We're very thankful for their prompt attention because it's been pretty cold these past few days and not everyone would have worked so hard and so fast to get this taken care of. They'll also be servicing our system moving forward. Thank you Eric, AV, and Don!”

Samantha Beckham

3 months ago

“Really impressed with One Hour! AV (my tech) showed up on time, was super professional and very respectful. He was knowledgeable and explained everything clearly. Got my system running, worked quickly while not cutting corners, and even gave me a few maintenance tips. Friendly, honest, and just an all-around great experience. I'll definitely be recommending to neighbors in Marietta and will be using them again! Very trustworthy and just simply great service.”

Nancy Combs

3 months ago

“I had a fantastic experience. From start to finish, they were professional, responsive, and thorough. The technician arrived on time, quickly diagnosed the issue with my AC, and explained everything in a way I could understand. The repair was done efficiently, and my AC has been working perfectly ever since. They also made sure everything was cleaned up before leaving. I highly recommend them to anyone looking for reliable heating and cooling service. I’ll definitely be calling them again in the future if I need help.”

Glen Ross

3 months ago

“I had an amazing experience with One Hour Heating & Air. Their technician AV was awesome from start to finish. He went above and beyond to make sure both of my AC units were back up and running in no time. He was informative and let me know exactly what the issues were. He was transparent and honest, and I never felt like I was being taken advantage of like I have in the past. AV was fast, attentive, and even gave me helpful tips on how to reduce the strain on my units moving forward. Everything is working perfectly now, and I am truly thankful for his service.”

Kenysha Williams

3 months ago

“I couldn’t be happier with the service I received from One Hour! From the first phone call to the final installation, the entire team was professional, punctual, and incredibly knowledgeable. The technician (AV) showed up on time, worked efficiently, and left everything spotless. He quickly diagnosed the issue with my old system and walked me through my options without any pressure. It’s rare to find a company that combines top-quality work with outstanding customer service. I highly recommend One Hour to anyone needing heating or cooling services. They’ve definitely earned my trust and future business!”