We Have a Reputation
For Being Punctual, Friendly and Knowledgable
Laurie Small
2 weeks ago
“Joel offered excellent information, and went above and beyond to complete what we needed! He came in and knew exactly where to start after hearing what our issue was. He was extremely friendly and was able to answer all my questions without hesitation! He was able to compete all that was needed timely and get our unit operational again in no time! Thank you Joel for the excellent service you provided. If we need anything in the future, I hope you are assigned to our service request!!”
Madeline Maldonado
a month ago
“One Hour worked hard to resolve my recent Hvac issues, instead of automatically defaulting to replacement. When the new parts weren’t delivering expected results, they sold me a new HVAC and refunded the parts. The install had some imperfections but they quickly returned and remediated. Everything was responsibly and ethically handled. Mechanics can require trial and error sometimes. The key is to find a company that has your back and is accountable for their work. I have a 10 year warranty and my maintenance is done by the same company, to protect my investment. We paid reasonably. I am grateful for the One Hour boss (Jason) orchestrating perfectly behind the sceness; brilliant Thomas the installer (super savvy and professional), Randy on the electrical side (who can somehow also perfectly troubleshoot AC), Kevin for onsite supervision & safety, Joel for troubleshooting on command (anytime, anyday). This is the A team! Highly recommend.”
Trevor Baddaloo
3 weeks ago
“Joel Arroy is the man! I previously had another company, All Star heating and cooling of central Florida, come out who initially installed my HVAC/AC system and they couldn’t install my ecobee smart thermostat. Then they wanted to charge me for the job they couldn’t finish!! Joel was able to figure out the electrical control board was incorrectly wired!!!! He went above and beyond to rewire the board, and get power to the Ecobee. Again, the previous company who installed the AC couldn’t figure this out??? This company did not even charge extra for the rewiring the board. Ask for JOEL ARROY for any advanced issues. He is also very courteous and respectful of your home. Even though I had already paid for a yearly service with the other company, I was too impressed not to continue with Joel.”
Harry Ochoa
a week ago
“Junior was absolutely amazing. If I could I would ask for him to come to the house every single time to work on my AC unit. Very little people that I can actually trust . And with the information provided I know that I'm being given accurate info”
Authority Brands is the leading provider of in-home services, building brands that support the success of franchisees as well as better the lives of the homeowners we serve and the people we employ.