Blaine D. was very professional, knowledgeable, and efficient. He took the time to thoroughly inspect the system, clearly explained the issue, and showed me exactly what he found. I appreciated that he answered my questions and helped me understand my options without pressure. Overall, I was very satisfied with the service provided by One Hour Air Conditioning & Heating and the professionalism Blaine demonstrated during the visit. I would recommend One Hour Air Conditioning & Heating to anyone in need of HVAC service.
I had a very positive experience with One Hour Air Conditioning & Heating today. Matthew was extremely professional, personable, and informative throughout the entire service visit. I’ve dealt with several AC companies over the years, and the level of professionalism and the time he took to thoroughly explain everything was truly refreshing. I would definitely recommend One Hour AC, and especially their technician Matthew, to anyone looking for honest and professional service.
Blaine was fantastic. He came out on a Sunday, was super courteous and was able to diagnose and fix the problem extremely quickly. We were impressed that we are switching A.C. Companies! I would highly recommend him and One Hour A.C.
Jordan was fantastic! He did a really thorough job with our maintenance inspection, identified an issue which we were not aware of and are having remedied tomorrow, and also sleuthed out an important piece of information about our unit that had been misidentified by other techs at other companies several times, and replaced (at no cost to us) the faulty party that failed because it was the wrong part all along (because our unit was mislabeled all these years). Jordan also was a real pleasure to talk to, so friendly, down to earth, interested and interesting, personable and just a nice person, that we felt like friends at the end of the appointment. Wonderful experience!
The team at One Hour AC are the best! Their Techs are always on time, polite, pleasant to interact with and knowledgeable about our AC systems. They have online access to previous work orders, so can see what has been done before and target their maintenance visit accordingly. They pay attention to smaller details too, such as wearing covers on their shoes when they’re in the house, cleaning as they go and putting all furniture back exactly where they found it. Their prices are competitive and they have given us discounts before for being good customers, which has really helped us out. Can’t recommend One Hour highly enough. Special shout out to AC Techs and Installers Jordan, Jeremiah, Ryan B., Joshua D., Jose, Joseph, Brandon, Kyle, Rick and Erin in the Office for helping us over the years. You’re the best!
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