Chase and Avery did an outstanding job cleaning our daughter's duct work in La Vista. They arrived promptly and used covers on their shoes to keep the new carpet spotless. They were very courteous. Chase explained the before/after airflow improvements with One Hour's computerized program and emailed photos to me of the graphs and the debris removed and captured by their filters.
- James L.
Christopher took the time to explain components of my A/C system. I purchased a 5-2-1 kit to add longevity to my unit. Christopher was very genuine and professional, which is why I always choose One Hour for all my HVAC needs - Thank You Christopher!!
- Dennis E.
Chris and Jose did great work for me, a first time customer, today. Unit was filthy and hadn’t been cleaned in years, they had it looking good as new. Great recommendations for start kit/dehumidifier as well. Will be using One Hour from now on for AC and Furnace.
- Matthew P.
Hank had to give us the bad news that our heat pump was shot. He spent time explaining the problem and offered to get us an appointment to discuss our options for replacement. He got us scheduled quickly. Joe came out and gave us all the replacement options. Nick, Taylor and Brandon installed our new unit. All five of these guys were knowledgeable, timely, friendly and professional. Thanks!
- Terri S.
I just want to say thank you for all your hard work.
The crew that came out to install my furnace were very professional. Gorden, Nick, Branden, and Jackson did a great job and got everything done quickly, efficiently, and with a great attitude.
Taylor and Nick did a great job on my annual check.
Taylor was very courteous and friendly.
I have been a part of the One Hour program for over 15 years and have had several folks come out to do the semi annual maintenance. This past week, I had the winter service done by Chris and Brandon; these guys were amazing. Chris was very thorough and explained what they were doing, what needs to be done, etc. Brandon is starting out in the industry and given his background in the electrical business, he has the knowledge and will be successful. Both guys were just great and I will gladly ask for them when it is time to do the summer service.
I had an excellent visit from Taylor Newsome! He was very cordial and helpful. Taylor was at my house to do a routine maintenance check. Taylor showed me how to properly put my filter in. He also replaced a needed pad in my humidifier. I am legally blind. Taylor verbally stepped through the analysis of my current HVAC. We had all 6 grandkids here for breakfast. Taylor was very friendly with the young ones. I would recommend Taylor Newsome to anyone and, therefore, I would also recommend One Hour to anyone.
- Larry C.Omaha, NE
Hank, our repair tech, was the best. He was so very nice and super helpful and honest. Appreciate the work he did for us and will request Hank again when we need service.
- Jamie Z.Omaha, NE
Taylor was very informative and courteous. He explained all his findings and also sent them in an email. Thank you for being on time and thorough.
- Jill FlothOmaha, NE
Taylor was very professional & courteous. He was here to check our furnace and humidifier. He answered all of our questions and was friendly the entire time he was here. We are impressed with this young man. He is an excellent representative of your company!
- Ron GarofoloOMAHA, NE
Hank Goold did a superb job with annual maintenance on my 5 year old furnace. Hank was very thorough in explaining the work being done and answering any questions I had in a professional manner. Thanks again Hank.
- Todd JurjevichLaVista, NE
Did a great job of explaining everything about my yearly check-up. Answer questions when needed.
- Laverne JenningsOmaha, NE
My tech was Jaymison Coffelt, and he was super and efficient. He showed me things on my furnace that I did not know. He also informed me on some other services your company offers. Haymison is a value employee to your company
- Shirley NullOmaha, NE
Nathan and Mark were prompt and professional and completed the inspection fast. I appreciated Nathan going over the details of issues my furnace might be facing in the future. Also, it was nice that Nathan remembered being our technician previously.
- Diane DavisOmaha, NE
Taylor, Nick & Gordon were here to install a new humidifier & did a great job! They were very efficient, cordial & knowledgeable.
- Steve LeitchOmaha, NE
They were a good team and they were very prompt.
- Rebecca DornOmaha, NE
McCarthy is very friendly and helpful. He educated us on maintenance and other stuff. I would definitely recommend him.
- YogendraOmaha, NE
I am very happy with the job Chase, Stephen, and Brandon performed in cleaning the duct work in my house. They conducted themselves in a friendly, courteous, and professional manner. As I have never had duct cleaning in any house that I have owned, it was very helpful getting the job thoroughly explained. Excellent job!
- Darrell ConradBlair, NE
Brent is always great and very professional, that’s why I always ask for him!
- Frances McCoyOmaha, NE
Another awesome job. Hank is just another professional at his job. He did a great job and was very polite, very clean, and made sure there was no mess when he was done. He even put on these booties over his shoes to check our thermostat and make sure that everything was set properly. This is why we like to request him for our service. He is a great asset to your company and hope you continue to keep him.
- Samuel NuttingOMAHA, NE
Chase, Brandon, and Stephen came to do a duct cleaning today. They were very efficient, professional, and explained everything they were doing but on top of that, so friendly. We felt comfortable and relaxed with these guys. We are very impressed! Thank you.
- Todd and Lana JohnsonOmaha, NE
Chase, Brandon and Stephen came to do a duct cleaning today. They were very efficient, professional, explained everything they were doing, but on top of that, so friendly. We felt comfortable and relaxed with these guys. We are very impressed! Thank you.
- Todd and Lana JohnsonOmaha, NE
Nathan and Mark were on time for my service appointment. They were very courteous and efficient. Nathan explained everything to me where I could understand and gave me options to consider about upgrading my system. I appreciate the honesty and showing me exactly what's going on. Thank you Nathan.
- Linnea WilliamsBellevue, NE
Grant was Fantastic ! Very knowledgeable, polite, friendly, and extremely thorough. We just can't express how pleased we are with his service. One Hour is lucky to have him.
- Kevin and Michelle CanigliaOMAHA, NE
Jaymison was very polite and answered my questions and performed all that I requested in a timely manner. He went on to explain the air monitoring results with me. I really appreciate a service technician so well informed.
- MERLE D HOEGERMEYEROMAHA, NE
Taylor did an excellent job.
- Bill KraynakPapillion, NE
Taylor did an excellent job.
- Bill KraynakPapillion, NE
As expected, we had great service from Nathan Newberg for our annual furnace checkup. He was friendly and professional. Did a great job!
- George SommervilleOmaha, NE
Nathan is very pleasant and did an efficient job. Thanks.
- Mary Sue MiserOmaha, NE
Taylor was our technician today, and he did a great job. He was on time, very professional, and explained things in easily understood terms. We have been customers of One Hour Heating and Air for about 20+ years and they have been great.
- William D KraynakPAPILLION, NE
Taylor is amazing. He is professional, kind, and connects with his customers. He explained thoroughly how to run our system and reassured us he would be happy to come out and assist us if we had more questions.
- Karin hoganOmaha, NE
Excellent customer service provided by both gentlemen! Not intrusive at all & explained how things were going to be done very thoroughly. Stephen was also involved on the install of my new furnace with two other gentlemen also did very well with the install. The new furnace was installed light years better than the other one that had previously been installed. Everyone I have come in contact with at One Hour has been amazing!
- Alex DickCouncil Bluffs, IA
Grant did a great job. And he was so friendly and efficient. Thanks.
- Peggy zachOmaha, NE
Taylor was very nice and friendly. Explaining everything as he checked out my furnace.
- CyndyOmaha, NE
Jaymisson was extremely courteous, professional, and efficient. He pointed out a couple of things that would improve our system and provided quotes for each thing. It is representatives of your company like him that keep our business with One Hour. Kudos to him!!
- Sandra FryePlattsmouth, NE
Joe Boneham did an awesome job of talking me through buying a new furnace, I couldn’t be happier, and I love the new furnace.
- Todd johnsonOmaha, NE
Brent was very professional and very nice.
- Laura ChaffeeBellevue, NE
Chris and Mark, great guys. All my questions were answered. Gave me quotes for future upkeep on my system. I will be using One Hour again.
- Jesse DilorenzoOmaha, NE
I had Chase, Brandon, and Steven out to do an Aeroseal on my duct work. They did an amazing job. They kept me informed of the process all the way through and answered all my question. The guys were great. They were respectful of my home and my pets. We even had a little time to talk baseball. I will recommend One Hour to all my friends and family.
- Kim StubrPapillion, NE
I must say, Chris did an outstanding job. He even talked to Tikki and Tink, my cats, but was diligent to get his work done. He even went out of his way to give my husband tips on our hot water heater. I'm always pleased with the techs you send. Chris was above and beyond in every way, really knows his job, and gets right to work. Thank you so much Chris. You rock!
- Grace smithCarter lake, IA
He was friendly, efficient, and fast.
- Jennifer WalshBennington, NE
Taylor was great! He was knowledgeable, professional, and extremely nice. He explained everything very thoroughly and always asked if I had questions. He even gave me options to help save me money! I would definitely recommend One Hour Heating and Air Conditioning!
- Amanda SawallOmaha, NE
Dylan and Neal were amazing! Having them in my home was a pleasure. They were friendly, personable, and professional. They made this a much better experience then I had expected.
- Lana JohnsonOmaha, NE
Had a furnace check/tuneup today with Chris R. Chris showed up as scheduled, was courteous & friendly, and performed all tasks in a professional & efficient manner. I suppose I've come to expect this as all technicians I've dealt with at One Hour over the years. Chris took extra time to explain several functions on my furnace that hadn't ever been explained to me before. He also was informative in assuring the proper filter to purchase for my humidifier so that I could replace that also. Overall excellent service, but I've come to expect nothing less from One Hour employees. GREAT JOB !!!!!
- Monty SchillingBellevue, NE
What a great experience. Tim was very knowledgeable, friendly, polite, and through. Things were explained completely to our satisfaction. What a credit Tim is to the organization. I can't say enough about the way Nathan and Tim were during this experience.
- Darrell ConradBlair, NE
He was prompt, courteous and knowledgeable. Great asset to the company.
- Jamison CoffeltOmaha, NE
Very impressed with Nathan. He was friendly, polite, and knowledgeable about the issue I was having. He provided me with options which allowed me to make an informed decision as to how I needed to proceed. He is a credit to himself and One Hour. I would definitely recommend him and One Hour for anyone experiencing heating/cooling problems.
- Darrell ConradBlair, NE
Jaymison was very neat and polite. He was very professional in all tasks he performed and explained every thing he did to my understanding.
- Paul GlennBELLEVUE, NE
Hank was very pleasant and explained what he was doing.
- Marlene OtteOmaha, NE
Very impressed with how this company and Brent handled a service call for my furnace. I will definitely be using One Hour in the future.
- JasonOmaha, NE
Cris did a fabulous job, very business-like and thorough!
- DeborahBellevue, NE
Nate and Stephen were both very professional and did a great job! Thank you!
- Susan HedinBellevue, NE
Brent did an outstanding job as always. He is very thorough in his work and in his explanations as to what he has done with either the heating or air conditioning. I would not go to any other company if I had an air conditioning or heating problem. Oh Hour has my highest recommendation.
- Ned SchoeckPapillion, NE
Fantastic service experience! Great work done! Workers were efficient. Very pleased!
- Shar DavisOmaha, NE
Chris Rajca attempted to get the 20-year old furnace working on a very cold night and then explained the options to repair or replace the furnace.
During the visit he was very personable and professional. He was very complimentary about McCarthy's One Hour Heating and Air Conditioning, providing confidence in the service I will receive.
- Janet ZiegOmaha, NE
They were friendly and quite helpful in educating me on how to take care of my cooling system and change air filters. I would definitely recommend them to anyone who is in search of a great heating and air company!
- Patricia Gerdes
The unit was cleaned thoroughly outdoors and no repairs were necessary after the necessary tests were run. Very professional service was performed in a timely manner so we will consider using McCarthy’s for fall furnace inspection too!
- Terri Wyzgoski
Adam, Chase, and Taylor were very professional. They explained everything to me when I walked them through the residence. I would recommend McCarthy's air duct cleaning to anyone. I only have good things to say about McCarthy One Hour Heating and Air.
- Malia Mitchell
Excellent in clearly explaining everything. His communicational skills are excellent. Finally, he exudes an attitude of optimism and cheerfulness. As a customer, I really appreciated all those qualities.
- Cecilia Barron
Taylor & Christopher did an outstanding job! Both were very professional, thorough and friendly. I would enjoy having either one back to my home anytime.
- Ron Garofolo
For over 20 years I have trusted the McCarthy professionals-shout out to Doug and Brent and everyone who worked at this house. Good people on the front line make or break a company’s reputation. For me, McCarthy has been a valued partner.
- D Mckeone
Brent was very personable and professional! He explained everything and checked to see if our furnace/heat pump was still under warranty. Nice man!
- Jill VanWyngaardenLaVista NE, NE
I would recommend One Hour to my family and friends!