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McCarthy's One Hour Heating & Air Conditioning®

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Lindsey Jackson Profile Image

Lindsey Jackson

(a month ago)

"McCarthy's is my go-to HVAC company. Before my appointment, I received a call to let me know that our technician was running ahead of schedule and they asked if it was okay to send him over. After I agreed, I got a text message with my technician's photo so I knew exactly who I was meeting. Cornell, our tech, was friendly and answered all of my questions. He provided me a review of what he did, and recommended services. I scheduled my next maintenance service on the spot. Highly recommend!"

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Heather Blackmore

(4 months ago)

"Update! We had to replace our furnace and went ahead and upgraded to central air also and again completely fabulous customer service experience from all involved!! I cannot say enough good things about this company. We have had hell trying to even get a technician to show up before I found out about them. Their customer service from the moment you come into contact with them is superior to any company I have worked with in any field. They are true to their word, efficient and organized, timely and thorough. Mackenzie was friendly and accommodating, she didn't even react when I shrieked because my baby almost bumped her head on the table 🤣. Ethan located the problem right away, explained what was going on and looked over everything to make sure that it was functioning properly before he left. He was respectful and compassionate towards our family and wonderful to work with. I've been in customer service for twenty years and cannot tell you one time I have ever been made to feel this valued as a customer, especially as a potential customer not a returning customer. They saved us from freezing our butts off tonight, restored my faith in the field, and 100% earned a returning customer. We even signed up for a maintenance plan!! 10 stars!"

Annemarie Drvol Profile Image

Annemarie Drvol

(a month ago)

"Jack Drakulich did an excellent job explaining the issues with my heating and humidifier system. He thoroughly repaired and installed what was needed and explained how to use it. Great work and customer service. Thank you."

Jaimi Fay Profile Image

Jaimi Fay

(4 months ago)

"Our serviceman Ethan did the most impeccable and impressive job. His performance and job was outstanding. The office people always have done an excellent job as well. Thank you for the most pleasant appointment. Happy Holidays!"

Taylor Fleeman Profile Image

Taylor Fleeman

(2 months ago)

"Our heat went out overnight during an arctic freeze and our house got down to 46 degrees. We called McCarthy's after trying a few other places. They were able to get us on the schedule with confirmation and kept us updated on the status of where we were in their queue. They have an open texting line for communication, so that if you have any questions while you're waiting or after service you can reach them. Our technician Ethan, was able to quickly diagnose the problem and explain to us why our furnace had stopped working as well as provide effective cost-saving solutions for us to get our heat back on. They did a great job and earned our business on their twice per year maintenance plan for HVAC systems going forward."