I am very much pleased by the customer service offered by One hour team that helped greatly in scheduling for the diagnostics for my AC unit and also to help with fixing the issue. Tony Ball was the technician who was assigned to our job and I'm very happy with his service. He always showed up exactly on time and patiently answered all my questions and provided recommendations how to maintain my system to avoid issues in the future. Overall I'm glad I found this company and would recommend them for their AC needs.
Technician Tony Ball did an excellent job. He arrived on time, completed the work quickly and professionally, and took the time to explain how the AC system works in a clear and knowledgeable way. Tony also provided helpful maintenance suggestions and recommended future work that my be needed to keep the system running efficiently. I appreciate his professionalism, thoroughness and friendly service. Highly recommended.
Jacqueline is great! She just did a routine check of my furnace after PGE flagged a problem, and she couldn’t have been better. Very experienced and super nice!
Jacqueline was very courteous and professional working on my home. She made my day with her wonderful attitude and knowledge of her job. I would hire them again!
We asked for an appointment to fix our A/C which had suddenly stopped working and had one the next day. Jacqueline was on time, explained what she was doing and found and fixed the problem. She needed one more part and had her colleague deliver very quickly. Our system is now working again.
Authority Brands is the leading provider of in-home services, building brands that support the success of franchisees as well as better the lives of the homeowners we serve and the people we employ.
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