Heat Pump Services - Installation & Repair

Looking for a way to lower your carbon footprint without sacrificing comfort? At One Hour Heating & Air Conditioning, we appreciate that you’re prioritizing the planet and recommend considering a heat pump! By absorbing and transferring thermal energy from the air into a compressor, a heat pump can warm and cool a home without burning fuel or requiring ductwork. If you want eco-friendly indoor temperature control, this might be the perfect HVAC option for you.

Over time, natural wear and tear can lead to heat pump malfunctions. If an issue arises, our courteous and versatile HVAC technicians are ready to provide dependable repairs and replacements. We are here to make sure no one turns into a snowman or melted puddle when the weather turns extreme. Just give us a call, and we’ll make sure your home is as refreshing as a glass of iced tea or as toasty as a cup of hot chocolate!

Heat Pump Repair Service

Our technicians have the tools, skills, and training necessary to install, repair, and/or replace heat pump systems. If you need heat pump maintenance or services of any kind, we are your trusted solution. With affordable rates and quality workmanship, we’ll make sure your heat pump is working seamlessly again in no time.

Can My Heat Pump Be Repaired?

In most circumstances, the answer is yes. But the better question is not whether your system can be repaired, but whether you would be better served in the long run to replace rather than throw money at an expensive fix. Most repairs on units under 10 years old will be worth it. But if your system is getting older and the repair is going to cost 50% or more of replacement costs, we will recommend that you go the route of installing a new system.

If you are experiencing any of the common symptoms of a heat pump failure, our team can troubleshoot the issue and give you a diagnosis within one visit.

Signs Your Heat Pump Needs Repair

There are many telltale signs that a heat pump is not working properly. Give our team a call if you notice unusual sounds or smells, increasing electric bills, uneven indoor temperatures, or short cycling.

Unusual Smells

If your heat pump is releasing a musty scent every time you turn it on, there's likely mold growing on the evaporator coils or inside the ducts. We can prevent this by conducting regular heat pump maintenance and air duct cleaning. If you smell sulfur, seek immediate professional assistance. This is likely a sign that there is a gas leak.

Making Strange Noises

Heat pumps primarily make two types of noises:

• Rattling noises – These are indicative of loose parts.
• Squeaky noises – These are indications that there is an issue with the pump.

Uneven Heat Distribution

When a heat pump is not blowing hot air evenly, this is often a sign that the air filter is clogged. Dirty and dusty filters can restrict airflow, causing certain areas and rooms to receive disproportionate heat.

No Heat or Cool Air

If the thermostat is set to the correct temperature but the heat pump is not cooling or heating properly, there may be an issue with the vent cover, evaporator coils, air ducts, or air handler. Luckily, our technicians are equipped and ready to replace your heat pump’s auxiliary elements with parts that are compatible with the unit’s make and model.

Short Cycling

If your heat pump system is short-cycling or frequently turning on and off, you could be dealing with a clogged filter, thermostat issue, defective fan, or faulty valves.

Increased Energy Costs

Without regular maintenance, a heat pump will become steadily less efficient as dirt, dust, and corrosion accumulate. This can even cause your utility bill to skyrocket.

We’re ready to help you with all heat pump services when you call (919) 646-3639. Our teams are local, highly-trained, and experienced.

What Causes a Heat Pump to Stop Working?

Many complications can cause a heat pump to malfunction, including thermostat issues, faulty fan settings, blocked registers, broken belts, dirty coils, and clogged filters.

Thermostat or Power Issue

A fully functioning thermostat is an integral part of any heat pump system – informing the heat pump’s actions. When a thermostat loses power or becomes faultily calibrated, you may need a professional to check your electrical panel or reprogram the unit.

Improper Fan Settings

Excessive or insufficient warm/cold air is often caused by improper fan settings. We recommend making sure the thermostat controls are set to AUTO and not ON. If left ON, your heat pump’s blower motor will continuously run – even between cycles.

Blocked Registers

If your registers are blocked, it can feel like the heat pump isn’t working at all. A rug, clothing, furniture, and countless other household items can obstruct vents, registers, and airflow. During heat pump maintenance visits, our technicians will check all the vents and registers in your home to make sure they are open and unobstructed.

Dirty Coil or Fan

Over time, a heat pump will gather dirt, dust, and grime on its coils. If the coils are left uncleaned for too long, the resulting buildup can prevent the heat pump from transferring heat and working altogether. We recommend having a professional clean your heat pump’s coil every few months.

Broken Belt

If your heat pump’s motor is running but the blower isn’t pushing air, the connector belt may be broken. We can inspect, diagnose, and rectify belt issues affordably.

Clogged Filter

A clogged air filter can cause a heat pump to stop working. As a result of inadequate airflow, the system can overheat and shut down. If your filter is full of debris, we suggest replacing it with a fresh filter right away.

Loose Parts

Because heat pumps are typically made of metal, it is not uncommon for noises to emit as the unit cools/contracts and heats/expands. However, if your heat pump is rattling excessively, there may be loose parts. We can examine your unit to see if any elements need to be tightened.

Is It Worth Repairing a Heat Pump?

There is a tipping point when the price of repairing a heat pump unit outweighs the costs of replacing it.

We recommend repairing a heat pump that is:

• Under 10 years old
• In need of an inexpensive repair
• Just dirty, noisy, or smelly
• Covered by a warranty/HVAC service contract

It is also wise to weigh the possibility of future A/C repairs. For more detailed feedback on your specific heat pump, contact our professional HVAC technicians today.

How Much Does a Heat Pump Repair Cost?

The cost of a heat pump repair depends on the issue at hand, the type of heat pump you own, and the extent of the damage. After assessing the issue(s) and mapping out the necessary steps for a repair, we will offer an upfront price estimate that is free of hidden fees.

Don’t be shy – reach out to our local One Hour Heating & Air Conditioning team at (919) 646-3639 or contact us online for a heat pump repair today!

Heat Pump Replacement & Installation Service

If your heat pump is beyond the point of repair or you are ready to upgrade your HVAC system, you’ve come to the right place! Our heat pump replacement and installation services are best-in-class!

Is Your System Becoming a Money Pit? Signs Your Heat Pump Needs to be Replaced

It is usually a good idea to replace a heat pump when the unit is older than 10 years and/or if it is posing safety hazards, increasing electricity bills, and experiencing costly malfunctions.

Frequent Repairs

All heat pumps sustain natural wear and tear. We recommend scheduling a repair at the first sign of an issue to avoid further complications.

Common repairs we service for heat pumps include:

• Frozen coils
• Refrigerant leaks
• Broken reversing valves
• Electrical failure

Making Strange Noises

Over time, you will likely grow accustomed to your heat pump’s typical operating noises. Nevertheless, if you suddenly begin to hear loud and alarming noises, you should have a professional troubleshoot the issue.

Sounds to be wary of include:

• Hissing
• Rattling
• Screeching
• Loud bangs

Constantly Running

If your heat pump will not turn off, there may be an issue with the thermostat, electrical panel, or fans. A constantly running heat pump can create an uncomfortable environment if the system is heating or cooling beyond the desired temperature.

Uneven Heat Distribution

If your heat pump’s efficiency is waning and unable to satisfy your household’s heating and cooling demands, let one of our professional technicians examine the unit. Uneven heat distribution is very often a byproduct of natural wear and tear. By installing a new heat pump, we can help you save money on electric bills and improve your comfort, too.

Poor Indoor Air Quality

Dirty heat pumps can distribute pollutants and contaminants throughout your home. Don’t let a clogged or filthy filter spread dust mites, debris, outdoor allergens, mold, bacteria, and pet dander into the air you breathe. Have one of our HVAC technicians clean your system regularly!

Increased Energy Costs

A heat pump’s declining performance will negatively impact its efficiency; as it works extra hard and runs longer to meet the thermostat’s demands, your heat pump will consume more and more electricity. If there’s a noticeable increase in energy consumption and no other likely culprit, your heat pump may be the bane of monthly utility expenses. By upgrading to a new system, you can reduce your monthly electricity usage exponentially.

How Many Years Does a Heat Pump Usually Last?

While the general lifespan of a heat pump is 10 to 15 years, this estimate largely depends on how well you clean and maintain your system and how often it runs. By frequently changing the air filters, cleaning the evaporator coils, and ensuring the refrigerant levels are sufficient, you can keep a heat pump running smoothly for many years.

Can I Install a Heat Pump Myself?

While a DIY heat pump installation isn’t technically impossible, the risks and complexity of the task make it an unwise endeavor. Installing a heat pump requires an extensive amount of research, training, and education. It also requires high-grade tools and heavy-duty equipment. Furthermore, a minor shortcut or misstep can create a messy, dangerous, and/or disastrous scenario – negating your entire effort. Skip the hassle and complications of installing a heat pump alone by hiring dependable HVAC professionals to do the job for you!

How Much Does It Cost to Replace and Install a New Heat Pump?

Many factors affect the price of replacing or installing a new heat pump, including:

• The make and model of the heating unit
• The size, efficiency, and power capacity of the system
• Additional HVAC parts and equipment required for installation
• The complexity of the installation
• Labor costs
• Tax credits/rebates

If you’ve considered your options and are ready to have a brand new heat pump installed, reach out to our team today by calling (919) 646-3639 or contacting us online!

HVAC Experts You Can Trust

At One Hour Heating & Air Conditioning, we adhere to the highest standards in the industry. Every location stands behind our strict code of ethics and values, which include our commitment to:

• Integrity – We always stand behind our word and go above and beyond to accommodate our clients’ needs.
• Legality – We promise to follow every law, regulation, and ordinance at every level to ensure your HVAC system meets industry-wide standards.
• Honesty – Our prices are straightforward, fair, and free of surprise fees.
• Respectfulness – We always prioritize our customers’ privacy, safety, belongings, and the sanctity of their homes.

Highly Trained and Reliable Heat Pump Technicians

Our HVAC technicians are thoroughly trained and experienced at what they do. They are backed by vocational degrees, trade experience, and years of rigorous training. We also require every One Hour technician to partake in continuing education courses and annual seminars to stay informed on the latest developments in the industry.

Emergency and Same Day Heat Pump Repair or Install Service

No matter the time or day of the week, you can rest assured that we will have someone available to help you out. At many locations, our technicians and customer service team are on standby 24/7 to help customers when they most need assistance.

Satisfaction Guaranteed

When you contact our team, you can rest assured that you will be 100% satisfied with HVAC services. Our technicians are prompt and punctual. Upon arrival, they will quickly troubleshoot, diagnose, and fix your heat pump issues with expert attention to detail. We are dedicated to getting things done right the first time!

Ground-Source or Geothermal Heat Pump Repair & Replacement

In addition to electric heat pump services, we also offer ground-source and geothermal heat pump repairs and replacements. These heat pump alternatives actively rely on ground/water sources – utilizing geothermal energy as a heat source in the winter and a coolant in the summer. By taking advantage of the higher efficiency of transferring heat via water, geothermal systems can significantly reduce emissions and electric bills. Our expert geothermal contractors have in-depth knowledge of how to set up these complex yet effective systems.

Refrigerant Repair & Replacement

Refrigerant is the liquid that transfers heat through your heat pump’s coils. When the refrigerant charge is low, heat transfer falters. To make up for this deficiency, your heat pump must work overtime. When a refrigerant leak occurs, your heat pump may even end up running nonstop. If you suspect your refrigerant is leaking, contact an HVAC professional immediately.

Our Heat Pump Experts Are Ready to Get Your Heating System Running! Contact Us Today!

One Hour Heating & Air Conditioning is recognized nationwide for reliable guarantees, quality workmanship, and knowledgeable technicians. Our heat pump experts are punctual, courteous, clean, polite, and committed to getting each job done correctly. Utilizing top-of-the-line tools and backed by industry-best resources, we’ll have your heating and cooling system running seamlessly again in no time!

*Check with your local franchise, services may vary by location.

Call us today at (919) 646-3639 to find out more about our heat pump services. Our team is ready to find the right solution for you and your home right now!