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We Have a Reputation
For Being Punctual, Friendly and Knowledgable
Elizabeth Mahon
a month ago
“Brand new HVAC system installed by others. Guys that installed it didn't know how it operated sent us down a bad path and the unit would do nothing but blow heat with it being 85° outside. Original installer came out spent an hour fumbling around and couldn't correct the problem. Called One Hour, they asked if we could wait till morning which we could. Asked me to take pictures of unit and controls and send that night so they could be prepared. They sent Oscar. Oscar is very personable, well spoken, and listens to the client. Numerous issues including fact that our one compressor outside was not grounded. Oscar took care of a number of issues. System is operating perfectly. Specifically told contractor wanted controls that would allow us to keep the house within a bandwidth of heat and cold and the Sensi controller did not have that function, in addition to which it was malfunctioning. Would highly recommend One Hour Heating and Air conditioning and because of that we signed up and paid for their membership. Here in Texas when you need heat or you need air conditioning you need a system that works and a company that will respond and knows what they're doing. They may not be the cheapest, but my time is worth money and the other original installer wasted a lot of my time and our house was 82° for the better part of the evening. One Hour Heating and Air Conditioning is worth every dime.”
skillz2880
a week ago
“⭐️⭐️⭐️⭐️⭐️ I can’t say enough good things about Oscar from One Hour Heating $ Air Conditioning and the work he did on our AC system. From the moment he arrived, he was professional, punctual, and incredibly knowledgeable. He took the time to explain exactly what was going on with our unit in a way that was easy to understand, without ever making us feel rushed or talked down to. Oscar was extremely thorough in his inspection and diagnosis. Instead of just offering a quick fix, he walked me through the root cause of the issue, explained multiple options, and was honest about what was necessary versus what could wait. That level of transparency is rare these days and builds a lot of trust. You can tell he genuinely cares about doing the job the right way, not just getting in and out. What really stood out was his attention to detail and work ethic. He treated our home with respect, kept everything clean, and made sure the system was running perfectly before he left. He double-checked his work, answered every question I had, and made sure I felt confident about the repairs and ongoing maintenance. On top of being a skilled technician, Oscar was just a great person to deal with—friendly, respectful, and professional the entire time. Our AC is running better than it has in a long time, and the difference was noticeable immediately.”
James Weaver
5 months ago
“I have used other AC companies in San Antonio, some good, some not so good. One Hour did a superb job of taking care of me and my family and got us scheduled and done before we have some visitors in town. The tech was knowledgeable and helped uncover an issue that the other companies never had. We added a new UV light to wipe out mold before it gets to our air system. Call them if you want good service and good prices.”
Mary McCullough
4 months ago
“Dalton did a fantastic job repairing our ac unit today, 5 stars all around. He showed up on time and got right to work, going above and beyond by actually crawling under our indoor unit to check the coils. He was very friendly, explaining his repair process and answering all of my questions. I hope we don’t have a need for AC repairs in the future, but if we do, I will definitely request him coming out again!”
Bianca Baca
7 months ago
“This is the only AC company you need. Amanda and her team (specifically John) came out to my rental property and saved me from having to cancel on my guests. Within two hours John had a solution & my system was cooling my home. Other companies told me it wouldn’t be possible! Professional, fast, knowledgeable, and all did it all with a smile! 10/10 service.”
Here For You
When You Need Us Most!
'Round the Clock Availability
No matter the hour, you can trust One Hour to be there to help you when you get hit with the unexpected.
100% Satisfaction Guarantee
We guarantee our materials, labor, and craftsmanship for up to two years from the date of your service.
StraightForward Pricing® Guide
Before we start any work, we discuss your available options so you know exactly what you are getting and how much it will cost. No hidden fees!
Always On Time…Or You Don’t Pay A Dime!®
We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.
Authority Brands is the leading provider of in-home services, building brands that support the success of franchisees as well as better the lives of the homeowners we serve and the people we employ.