Robert and his team were amazing! We needed a whole new ductless mini split system for our home. Robert was very thorough and made sure that we had the correct system we needed to make our house cool! We had another HVAC company out previously to take a look and they did not diagnose the issues properly and quoted us a lot more for literally half the job that Robert and his team completed. I cannot say enough good things about One Hour Heating and Air Conditioning. If I could leave them 10 stars, I would! Do yourself a favor and call them!! Highly recommend.
If you’re looking for an HVAC company, take this as your sign: Stop scrolling and give them a call! They’ll take care of you and your home the right way!! I’m happy to officially be part of the One Hour Heating & Air family for life. After my AC went down and I had a bad experience with a previous contractor, I was honestly a bit hesitant. But from the moment I spoke with Robert, I knew I was in good hands. He took the time to really listen, understand my concerns, and reassured me that he would go above and beyond to make sure my family was taken care of for the summer. Robert has over 30 years of HVAC experience, and it shows. He runs a tight, professional operation but also truly understands the human side of things. He showed up right on time, thoroughly assessed our system, ran tests on the condenser, and walked me through everything step by step so I felt fully confident in the path forward. What stood out most is that he stands behind his work. Every installation is backed by his warranty, which gave me real peace of mind. On installation day, Robert and his team were prompt, professional, and extremely respectful of our home. They worked efficiently, kept everything clean, and installed everything perfectly. It was even completed the same day, which was huge for us. One thing I learned through this process is that installation matters more than the brand you choose, and I’m grateful I went with Robert and the One Hour team. They treat you like family. They only recommend what you actually need, they take care of your home like it’s their own, and they keep you informed every step of the way. On top of that, they were incredibly friendly and great with my kids, which made the whole experience even better. Trust is everything when it comes to your home, and I can confidently say I’ve found a team I trust for life.
Robert & Myles & their dispatcher, Desyra were so professional, timely in response, warm/friendly, and knowledgeable in their engagement with me. Not only would I hire again, but I would be happy to recommend them to family members, friends and even strangers - hence this review! I thoroughly enjoyed working with them and am so thankful they came through swiftly to perform a safety check and maintenance on my furnace, and, replace my failed water heater in the dead of winter. I didn't have hot water until they assessed the issue accurately and moved swiftly to save the day, the week, and the rest of the winter! Thank you all for making sure my furnace and replaced water heater were all clear for safe living inside my home. You all are the best!
I recently encountered a water heater emergency and promptly contacted One Hour Heating & Air Conditioning. During my initial phone conversation with Desrya, I was impressed by her kindness, helpfulness, and punctuality. Within two minutes, I received a follow-up call informing me that their top technician, Robert, would be dispatched immediately. Robert arrived within the hour and efficiently diagnosed the issue. The following day, Robert and Myles arrived and commenced work promptly, demonstrating exceptional professionalism and helpfulness throughout the process. For those seeking superior service, I highly recommend One Hour Heating & Air Conditioning. I intend to engage their services for future projects. Thank you, One Hour Heating & Air Conditioning.
We’ve been using One Hour Heat and Air in Somerset since 2021, and the experience has been consistently outstanding. From day one, they have been timely, professional, and highly responsive to our needs. Robert, in particular, stands out with a level of knowledge and expertise that is truly unmatched. He takes the time to explain things clearly, and his attention to detail ensures that every job is done right the first time. It’s rare to find someone who combines technical skill with such professionalism and reliability. If you're looking for a dependable HVAC expert who shows up on time, knows their craft inside and out, and offers fair pricing, we highly recommend One Hour Heat and Air Somerset. Robert and the team have certainly earned our trust and continued business.
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