Our Happy Customers
Reviews of West Austin
4.9
Meredith Teden
03-07-2026
“Cobi was by far the most knowledgeable and professional technician we’ve ever had work on our home. He knew within minutes what the issue was and how to properly fix it. He made sure we knew what the process was and the costs associated. I will only be requesting Cobi to do our HVAC work in our home. He was so pleasant and got everything working so quickly. I cannot recommend Cobi enough!!! He was outstanding!”
Niecy B
02-23-2026
“Technician, DeVonte was timely and thorough in checking to ensure my HVAC system is running properly. I also appreciate his professionalism and great customer service. I recommend One Hour Heating and Air Conditioning of Cedar Park.”
Josh Pedalz
02-01-2026
“Amazing service! Heater broke down and it was 40 degrees in my apartment and the management at GnB property management didn’t respond but luckily they came and fixed it! Shoutout DeVonte Dudley, super friendly and amazing service would highly recommend!”
Omar Escobar
01-31-2026
“The young man was very respectful and very polite. He did a great jog diagnosing the issue.”
Wesley Agner
01-08-2026
“Jacobi was great. Knowledgeable and was able to talk us through what needed to be done.”
Raj Saran
12-08-2025
“Good service, on time, tech expert Jacobi was excellent, he knew what he was doing, very satisfied so far, all good!”
Yvette E Johnson
11-09-2025
“Very knowledgeable and customer service oriented”
Daniel G
10-25-2025
“Amazing service!! Cobi was super expert to tackle the issue, and was clear and polite the whole time! He got the issue addressed and helped me resolve it. Definitely recommend!”
Brad Larter
10-25-2025
“He was fantastic and it was one of the best customer experiences I’ve ever had. He went above and beyond.”
Cheryl Howe
10-17-2025
“Jacobi did a great job, was honest and knew what he was talking about. We bought the maintenance and will be calling you guys for our HVAC problems. Thank you Jacobi for everything!”
Authority Brands is the leading provider of in-home services, building brands that support the success of franchisees as well as better the lives of the homeowners we serve and the people we employ.