We Have a Reputation
For Being Punctual, Friendly and Knowledgeable
4.7
Wade Johnson
09-07-2025
“Scheduling, communication, and the technician were all excellent. The only reason not a 5 star review is because the price was very high.”
Aubrey Dixon
08-31-2025
“Still in shock at the cost of water heater replacement. I should have gotten more estimates.”
Dawana Lee
08-26-2025
“This is for Matthew Olsen he was the technician that came out to me and my fiancés home yesterday evening he was very knowledgeable and patient very helpful he went above and beyond to help get us what we needed he was with us for several hours I feel very confident in using this company for all of our hvac needs and will definitely refer other friends and family to this company”
James Gilmer
08-26-2025
“Matt Olsen is a very observant, conscientious, and well-trained A/C technician. During our semi-annual inspection he checked our capacitor and discovered the electrical charge was down considerably so we replaced it. In addition, I shared with him that we had once lost a compressor during a lightning strike so he suggested we consider installing surge protectors too. We know we could have postponed the service until the actual part failed but in these changing times of lagging availability of parts why not change them out while you can? We have called on One Hour for 35 years and have always had highly qualified individuals work on our units but to have a young man troubleshoot the unforeseeable is a special gift. Matt was also patient in answering my questions on the operation of the unit and shared information about the up-and-coming efficiency of a cold climate heat pump vs. dual fuel. Thank you for your continued superb service and sending such knowledgeable individuals!”
Gina Richardson
08-24-2025
“It was a pleasure working with the staff of Mr. Sparky. From the young lady who answered the phone to the Techiman that came to my home were truly professionals and knowledgeable. The Technion was honest and very, very kind.”
Crisanto Macatangay
08-19-2025
“Alex - Ben Franklin Plumbing technician did an excellent and explanation of the water heater replacement estimate.”
Mark Boswell
08-12-2025
“On time. Courteous, took time to explain everything clearly”
Lloyd Gregory Sr
08-11-2025
“Very good associates and price great”
Goldmedalmike
08-10-2025
“Alex was super professional he explained step by step in detail how the project was going to go and he even wrote me a estimate. I appreciate his time and effort. I would have went with Ben Franklin but the price was out of my budget”
Vance Smith
08-06-2025
“thanks for a great oversight of my home”
Authority Brands is the leading provider of in-home services, building brands that support the success of franchisees as well as better the lives of the homeowners we serve and the people we employ.