Micah was absolutely outstanding! From the moment he arrived, he was friendly, professional, and made me feel completely at ease. He performed the maintenance thoroughly, took the time to explain everything in a way that was easy to understand, and answered all of my questions with patience and kindness. He was extremely neat and respectful of my home, making sure everything was clean before he left. It’s rare to find someone who is not only highly knowledgeable but also genuinely cares about providing excellent customer service. Micah went above and beyond, and I couldn’t be happier with the experience. He is a tremendous asset to your company, and I hope he receives the recognition he deserves. I would gladly request him again and highly recommend him to anyone needing HVAC service. Thank you, Micah, for such exceptional service! 🥰🙏🥰
The people from this organization are great to work with! Micah came out to put together some quotes for replacing our entire HVAC split system. While he was with me he found a problem with our AC and fixed it on the spot. Amazing Experience with a very personable, professional HVAC expert. He quoted 3 solutions and reviewed all of them with me before he left. He is patient and knowledgeable and answered all of my questions as we reviewed the solutions he created. I highly recommend working with Micah and his organization.
We had an condition inspection done today by Ryan. He was prompt and super helpful. He tested the system at a perspective new home. He accessed the issues and made instant repair/replacement quotes. If we follow through with the new home, I hope to see Ryan again with the installation team. The communication, clarity of his explanation, and their follow up is fantastic. I will be giving them a call for our next HVAC needs. They also were able to see us with one days notice. Great job! P.M.
Michael was fantastic installing our kitchen faucet. I appreciated that he was great with my kids when they tried to help! I also appreciate a fair price and not overcharged! Will use again for services!
The appointment was for a toilet replacement on the second floor of my house. The technician,Mathew arrived as scheduled. The new toilet was replaced as needed. The service was done in a professional manner and as required. The technician was very thoughtful and courteous and did the job as needed. I am very pleased and satisfied with the service. I will be calling this company for my future pluming needs. Thank you Ben Franklin for the excellent service!!
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