One Hour Heating & Air Conditioning® of West Richmond

"I just wanted to share an amazing experience I had with this company recently. We came back from vacation only to find our AC not working on a Saturday. I didn't think we could get anyone to come out, but to my surprise, a technician arrived within 2 hours. We needed a new unit, and it was installed by the following Tuesday. Huge shoutout to Matt Olsen and Hugo Sanchez for their awesome work! They were so efficient and professional. This company also offers a great warranty and maintenance plan. Highly recommended!!!"

"I am very happy with all my appointments with One Hour. I have been a customer for many years and never had an issue with them. They stay on top of check ups on my heating and cooling system. When I have a problem, they come that day most of the times to fix. They are always friendly and knowledgeable to my husband and I and we are very happy to have them as our experts."

"My technician David came last week and diagnosed my issue. He ordered the part and returned the following week on Monday and made the repair. My technician was fast and professional. No issues. I would recommend on repairs where you are waiting for a part maybe offer portable a/c cooler in summer. Especially when temperatures are soaring. Other than that, there was nothing else I would recommend. Service was great! 👍🏿"

"To say I was happy is an understatement He came to my home within the hour of me calling and provided top notch service. Micah is one of a kind . He took his time and and explained where my money would be going as well and spoke very well to the benifits of having the membership. His personable skills made him very easy to talk to. He’s the type tech you want to keep around if your going to use this company ask for him you won’t be disappointed:)"

"Brandi, with One Hour, has been the most understanding and sincere employee I have met to date. During after hours on a Friday holiday weekend, after being unable to revive the AC unit, she took it upon herself to drive all the way back to the shop (which was closed) picked up a window unit, and brought it back with nothing more than a smile. During the hottest weekend of the summer, that kind of service and quality care does not go unnoticed. Many techs would’ve done their best and left it with a “we’ll send someone over on Monday”, without a further thought. And honestly I’m not even sure I would blame them for such. But Brandi went above and beyond, furthering my faith and dependence that One Hour DOES care and will make sure we are taken care of."