One Hour Heating & Air Conditioning® of West Richmond

"Arrived on time with ample notices of when they will arrive via text and email. Brandi also called to alert me as to the exact time. Very thorough diagnostic inspection. Called out everything that needed immediate and not so immediate attention. They addressed the immediate issues on the same visit, and clearly explained costs associated with longer term issues. Brandi was very knowledgeable, friendly, and professional. Highly recommend these guys!"

"Micah was great. Explained everything and never pushed any objectives.The guys that installed the unit were great. Professional, fast and efficient. Told me everything they did and showed me pictures. Cleaned up shook my hand when finished. The guys showed up on time, were polite,courteous, and fast. Cleaned the ductwork and vacuumed the floor when they were done. Highly recommend this company."

"After hearing a commercial on the radio, a little less than a year ago, we knew exactly who to give a call to when our existing unit had issues. After learning we needed a new indoor and outdoor unit, Mark Z. and another gentleman installed our unit, efficiently and effectively; and, better than we could have ever anticipated. We surprisingly did have a couple of unfortunate situations take place, where the unit stopped working properly; but the company/techs, very attentively, got us back up and running. The most recent situation we were extremely fortunate to have Matt Olsen assigned to us as our tech. Matt was very knowledgeable, informative and has amazing customer service. He seemed truly caring and invested in getting us back up and running in the quickest time possible. Even with the unforeseen, unpredictable issues we've experienced, we are very pleased to have followed our instincts and partnered up with a company with such amazing employees such as Matt O. and Mark Z. The company should take heed when they're told that these gentlemen are "KEEPERS" for sure!!"

"Very Professional and Knowledgeable. Very courteous and highly caring professionals whom want to ensure that the customers are taken care of 🙂👍. I wish I could give 5 stars 🌟 plus."