What does the One Hour mean in your company name?

The 'One Hour' in our company name indicates our guarantee to be at your home in the predetermined window quoted when you set your appointment. If we do not show up within that window, your service call fee is waived. 1. Express Appointment: This is an appointment that is scheduled during a specified one-hour time slot. You are promised that a technician will arrive at your home within this one-hour time window. You will also receive a call when the technician is en route to your home. 2. Reserved Appointment: This is an appointment that is scheduled during a specified, two-hour time slot. You are promised that a technician will arrive at your home within this two-hour time window. You will also receive a call when the technician is en route to your home. 3. Standard Appointment: This is an appointment that is scheduled during a specified four-hour time slot. You are promised that a technician will arrive at your home within this four-hour time window. You will also receive a call when the technician is en route to your home. 4. Stand-By Appointment: This appointment is for overflow situations. This appointment will not have a specified time. You will receive a call when the technician is en route to your home. 5. Emergency Appointment: This appointment is for an unspecified time after normal business hours Monday – Saturday and all day on Sundays/Holidays. Calls are dispatched in the same order they are received. You will also receive a call when the technician is en route to your home.

Do you service emergencies after-hours?

Yes, we offer emergency services 24-hours a day, year-round.

How much will my service cost?

The size and complexity of your HVAC issue will determine the cost. Because our trained, licensed HVAC technicians must diagnose the issue before we are able to quote you an accurate cost, we require an appointment to be set to complete a diagnostic on your system. Once the diagnostic is complete, your One Hour® technician will walk you through all costs using our Straightforward Pricing® Guide so there are never any surprise fees.

Midlothian, VA

HVAC Service you can count on

4.7

(1196 reviews)

Heating & Air Conditioning

Services By One Hour

View More Services

HVAC Service Near Me
—Available 24 Hours

One Hour Heating & Air Conditioning understands that heating and air conditioning issues create uncomfortable living situations — especially when temperatures outside are extreme. Luckily, our customer specialists are on standby 24/7 to fix your urgent issues. Whether you need HVAC installation, repair, or maintenance, our HVAC service experts are ready to help.

Emergency HVAC Services

We offer 24-hour emergency HVAC services – even on weekends and holidays – to ensure you have professional support when you need it most. Arriving with service trucks stocked full of specialty parts and tools, we have the equipment needed to fix many HVAC problems on the spot. In the case that additional parts are needed, rest assured – we will do everything in our power to handle your HVAC emergency quickly and efficiently.

Give our team a call today or contact us online to request your same-day HVAC service.

Air Conditioning

Whether you need an emergency replacement, regular maintenance, or installation services, our qualified technicians have the experience and technological resources to get any HVAC job done correctly. We utilize the latest tools, products, and techniques to stay up to date with cutting-edge changes in the industry.

AC Repair

At One Hour Heating & Air Conditioning, our HVAC technicians service all major AC brands and models. Our AC repair team can fix:

Poorly insulated ductwork
Power supply breakdowns
Defective fans or thermostats
Refrigerant leaks
Frozen condenser coils
Blocked condensation drainage
AC short-cycling (turning on and off too quickly)

After inspection, we will provide a detailed estimate.

AC Installation & Replacement

There are many telltale signs that an HVAC unit might need to be replaced. If an HVAC unit is over 10-years old, smells terrible, blows warm air, or produces subpar results as energy bills keep rising, give us a call!

AC Maintenance

For optimal performance, AC units require many parts to work seamlessly together. A single problem can cause a ripple effect of issues. This is why spotting minor malfunctions is critical. With regular maintenance visits, we can ensure your HVAC system is operating smoothly and efficiently. Consider joining our Club Membership for additional customer benefits.

HVAC Services

Common Questions

View More FAQs

View All FAQs

Our Happy Customers

Reviews of West Richmond

4.7

(1196 reviews)

Dawana Lee

08-26-2025

“This is for Matthew Olsen he was the technician that came out to me and my fiancés home yesterday evening he was very knowledgeable and patient very helpful he went above and beyond to help get us what we needed he was with us for several hours I feel very confident in using this company for all of our hvac needs and will definitely refer other friends and family to this company”

James Gilmer

08-26-2025

“Matt Olsen is a very observant, conscientious, and well-trained A/C technician. During our semi-annual inspection he checked our capacitor and discovered the electrical charge was down considerably so we replaced it. In addition, I shared with him that we had once lost a compressor during a lightning strike so he suggested we consider installing surge protectors too. We know we could have postponed the service until the actual part failed but in these changing times of lagging availability of parts why not change them out while you can? We have called on One Hour for 35 years and have always had highly qualified individuals work on our units but to have a young man troubleshoot the unforeseeable is a special gift. Matt was also patient in answering my questions on the operation of the unit and shared information about the up-and-coming efficiency of a cold climate heat pump vs. dual fuel. Thank you for your continued superb service and sending such knowledgeable individuals!”

Gina Richardson

08-24-2025

“It was a pleasure working with the staff of Mr. Sparky. From the young lady who answered the phone to the Techiman that came to my home were truly professionals and knowledgeable. The Technion was honest and very, very kind.”

Crisanto Macatangay

08-19-2025

“Alex - Ben Franklin Plumbing technician did an excellent and explanation of the water heater replacement estimate.”

Mark Boswell

08-12-2025

“On time. Courteous, took time to explain everything clearly”

Lloyd Gregory Sr

08-11-2025

“Very good associates and price great”

Goldmedalmike

08-10-2025

“Alex was super professional he explained step by step in detail how the project was going to go and he even wrote me a estimate. I appreciate his time and effort. I would have went with Ben Franklin but the price was out of my budget”

Vance Smith

08-06-2025

“thanks for a great oversight of my home”

Robert Galgano

07-23-2025

“The technician came to see whether or not I had a leak in my water main. He thoroughly explained to me how to check the new meter the city installed and did not charge me a thing. Should I ever need service I will consult them again. Professional, responsive and thoughtful.”

Chris Newcomb

06-27-2025

“The technician, Matt Olsen, was very knowledgeable and professional.”

Servicing your entire home

Part of the Authority Brands Family

Authority Brands is the leading provider of in-home services, building brands that support the success of franchisees as well as better the lives of the homeowners we serve and the people we employ.