We Have a Reputation
For Being Punctual, Friendly and Knowledgable
MARTIN TODD
a month ago
“Absolutely outstanding service and work by One Hour tech Brandon McDaniel. He exceeded my expectations on every aspect of the service visit. He is very detail oriented, finds the problem and explains in terms the customer can understand what the needed repair will do to correct concern. Being a retired service manager/engineer and similar in approach to repair diagnostics, I found Brandon very professional and a pleasure to work with. He is an asset to the One Hour team here in Birmingham and a leader to help provide a best in class service experience. I highly recommend Brandon and the One Hour team!”
Melissa Parker
2 weeks ago
“We were very happy that we were able to schedule a technician after hours. James sent a text to let us know he was within ten minutes of our home, which we appreciated. He was very friendly and knowledgeable about our a/c issue and honest about the charges. If we have other a/c or heating issues, we would not hesitate to work with James again.”
Mr Casao
a month ago
“Eric was both professional and friendly. He was able to quickly identify my AC issue and had my house cooling off in no time! He also explained everything to me and even taught me a few things about my unit. I was very impressed with the service. I will now be using them for my annual servicing needs as well, Thank you!”
Largretta Spearman
a week ago
“James is absolutely amazing and very helpful. He explained everything to me until I understood. Thanks for such great service and I trust him with my heating and air needs, therefore? I bought the warranty.”
Joyce Cooper
2 months ago
“Eric showed up the allotted time he said he would arrive. He was pleasant, knowledgeable and proffessional. He went over step by step as to what he was checking for and what he was doing. He took time to answer my questions without appearing annoyed while he continued to do his job. He did not try to sell me a new unit or tell me I needed anything more than a repair job and continued service. I am so happy and relived that I called One Hour Service and look forward to a continued relationship with them. Hope I get Eric every time I call. Thank you Eric it was a pleasure meeting you today.”
Authority Brands is the leading provider of in-home services, building brands that support the success of franchisees as well as better the lives of the homeowners we serve and the people we employ.