I woke up this morning to the sound of thunder and had to do several things quickly. First let Gracie (the dog) out then cancel my request to buy a home in Alaska. The next was to contact everyone about your wonderful prompt service. Thanks P,S. Mr. Chad Thornton is an excellent asset to your company!
Great experience with One Hour! They responded quickly, gave us a fair quote, clearly explained what we needed, and installed our new unit the very next day. Special thanks to Brandon for responding to my call on a holiday, troubleshooting the issue, and walking us through our options. Dakota, Dewayne, and Hiram did a great job with the installation. Everyone was professional, knowledgeable, and efficient. We really appreciated the quick turnaround and excellent service. Highly recommend!
Kohlton did an excellent job servicing our HVAC systems. He was professional, courteous, and very thorough throughout the entire visit. He took the time to inspect both of our systems, explained the issues he found, and answered all of my questions. I especially appreciated that he did not just tell me what was wrong—he helped me understand what the issues meant and what we should expect moving forward. He was knowledgeable, respectful of our home, and made the entire experience with One Hour Air Conditioning & Heating a positive one. Great customer service from start to finish. I would definitely recommend Kohlton and One Hour Air Conditioning & Heating to anyone needing HVAC service or maintenance.
My A/C went out on a Thursday night. I called in Friday morning to schedule an appointment with One Hour. Brandon arrived Friday afternoon to assess and give me several options. He explained each one in detail and didn't push me in my decision making. Keep in mind, my heating and cooling unit was 26 years old. I decided to go with the best option available, especially since they offered payment plans. Saturday morning, bright and early, Cameron and Sedric arrived. Without hesitation, they got straight to work, removing my old units, cleaning all my duct work (which has never been done) and prepping for the new units going in. Sedric and Cameron put me at ease with their professional approach and attitude during the entire job. After working tirelessly all day, I now have a brand new, updated, top of the line heating and cooling system, with a great warranty and a piece of mind. I can't thank these guys enough for their knowledge, professionalism and respect for my home. Thank you One Hour and especially Brandon, Sedric and Cameron for a job well done!
I'm so glad I chose One Hour Air Conditioning and Heating. My air stopped working on 8-19-2026. I called them and they immediately set up my estimate appointment. They came earlier than scheduled, and with excellent communication the whole time. Brandon did my estimate and realized I needed a new system, I wasn't surprised it was old! Not only was Brandon so kind and knowledgeable explaining everything to me I needed to know, and get this he left a portable air conditioner in my bedroom until all work was completed the next day!!! I'm so happy with the excellent service that Dakota and Dewayne did installing my new central heat and air system, they have outstanding customer service, and did the job with ease. I highly recommend using One Hour Heating and Air Conditioning!!! Brandon, Dewayne and Dakoda you guys are Awesome!!!!
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