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My A/C went out on a Thursday night. I called in Friday morning to schedule an appointment with One Hour. Brandon arrived Friday afternoon to assess and give me several options. He explained each one in detail and didn't push me in my decision making. Keep in mind, my heating and cooling unit was 26 years old. I decided to go with the best option available, especially since they offered payment plans. Saturday morning, bright and early, Cameron and Sedric arrived. Without hesitation, they got straight to work, removing my old units, cleaning all my duct work (which has never been done) and prepping for the new units going in. Sedric and Cameron put me at ease with their professional approach and attitude during the entire job. After working tirelessly all day, I now have a brand new, updated, top of the line heating and cooling system, with a great warranty and a piece of mind. I can't thank these guys enough for their knowledge, professionalism and respect for my home. Thank you One Hour and especially Brandon, Sedric and Cameron for a job well done!
Joe Rider was exceptional. He diagnosed our hvac issues quickly and the repair was fast. He was transparent during the entire process. I will recommend One Hour to all of my neighbors if they are ever in need of repairs. Thanks Joe!
The weather has been extremely hot, and our A/C system couldn’t cool the house below 78°F. An AC expertee named Joe Rider came to inspect the system and performed a thorough inspection of the air ducts, outdoor unit, air filter, and other components. He carefully explained the results of each inspection, answered all of our questions, and provided helpful recommendations. He was very patient, professional, and friendly throughout the visit. We are extremely satisfied with the service and had an excellent maintenance experience.
We just had our 6 month inspection of our AC system from OneHour. The technician Matthew was really knowledgeable and professional. He took all the time we needed to answer all our questions and thoroughly examined our unit. Very nice experience.
I'm so glad I chose One Hour Air Conditioning and Heating. My air stopped working on 8-19-2026. I called them and they immediately set up my estimate appointment. They came earlier than scheduled, and with excellent communication the whole time. Brandon did my estimate and realized I needed a new system, I wasn't surprised it was old! Not only was Brandon so kind and knowledgeable explaining everything to me I needed to know, and get this he left a portable air conditioner in my bedroom until all work was completed the next day!!! I'm so happy with the excellent service that Dakota and Dewayne did installing my new central heat and air system, they have outstanding customer service, and did the job with ease. I highly recommend using One Hour Heating and Air Conditioning!!! Brandon, Dewayne and Dakoda you guys are Awesome!!!!
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Before we start any work, we discuss your available options so you know exactly what you are getting and how much it will cost. No hidden fees!
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We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.
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