“Rick did an amazing job servicing our AC units! He was very thorough, professional, and took the time to explain everything he found and what needed attention. He cleaned both systems, addressed the refrigerant issue, and made sure we understood the condition of our units. I really appreciated his honesty, attention to detail, and recommendations without feeling pressured. It’s clear he takes pride in his work and genuinely cares about his customers. We will definitely be requesting Rick for future service. Highly recommend!”

Destiney Henry

a week ago

“I woke up this morning to the sound of thunder and had to do several things quickly. First let Gracie (the dog) out then cancel my request to buy a home in Alaska. The next was to contact everyone about your wonderful prompt service. Thanks P,S. Mr. Chad Thornton is an excellent asset to your company!”

Benny Waltz

4 months ago

“Great experience with One Hour! They responded quickly, gave us a fair quote, clearly explained what we needed, and installed our new unit the very next day. Special thanks to Brandon for responding to my call on a holiday, troubleshooting the issue, and walking us through our options. Dakota, Dewayne, and Hiram did a great job with the installation. Everyone was professional, knowledgeable, and efficient. We really appreciated the quick turnaround and excellent service. Highly recommend!”

Haley Guin

2 months ago

“Kohlton did an excellent job servicing our HVAC systems. He was professional, courteous, and very thorough throughout the entire visit. He took the time to inspect both of our systems, explained the issues he found, and answered all of my questions. I especially appreciated that he did not just tell me what was wrong—he helped me understand what the issues meant and what we should expect moving forward. He was knowledgeable, respectful of our home, and made the entire experience with One Hour Air Conditioning & Heating a positive one. Great customer service from start to finish. I would definitely recommend Kohlton and One Hour Air Conditioning & Heating to anyone needing HVAC service or maintenance.”

Jeremy Thompkins

a month ago

“My A/C went out on a Thursday night. I called in Friday morning to schedule an appointment with One Hour. Brandon arrived Friday afternoon to assess and give me several options. He explained each one in detail and didn't push me in my decision making. Keep in mind, my heating and cooling unit was 26 years old. I decided to go with the best option available, especially since they offered payment plans. Saturday morning, bright and early, Cameron and Sedric arrived. Without hesitation, they got straight to work, removing my old units, cleaning all my duct work (which has never been done) and prepping for the new units going in. Sedric and Cameron put me at ease with their professional approach and attitude during the entire job. After working tirelessly all day, I now have a brand new, updated, top of the line heating and cooling system, with a great warranty and a piece of mind. I can't thank these guys enough for their knowledge, professionalism and respect for my home. Thank you One Hour and especially Brandon, Sedric and Cameron for a job well done!”

Eric Lovelady

8 months ago