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We Have a Reputation
For Being Punctual, Friendly and Knowledgable
Richie
3 weeks ago
“We would just like to say a big thank you to Dale Hagen… He was very thorough when explaining every single detail very professional took his time to explain everything to make sure that we understood what was happening. We were in such a mess and so upset with our issue, however Dale was very helpful in explaining and going on through the process of keeping us calm and Dale was very knowledgeable on all aspects of air conditioning. He did not rush at all, He was a pleasure would highly highly recommend him, he went above and beyond he deserves 5 stars ⭐️ Thank you”
Isabelle Dossantos
3 months ago
“I had a great experience this morning with Edwin Rivera-Ayala, who came to check on my AC. He was punctual, professional, respectful, and extremely thorough in diagnosing the issue. Edwin took the time to explain everything clearly and answered all my questions with patience and kindness. He even discussed different repair and replacement options with me, which helped me feel more informed and at ease. On top of that, he went above and beyond by helping me schedule two additional appointments for the same day. I truly appreciated his attention to detail and genuine care. Thank you, Edwin, for the excellent service! I now feel much more confident about the next steps to get my AC back up and running! I highly recommend this company!”
Mike
a week ago
“Had my fall HVAC checkup to prep for winter, and once again Edwin did an outstanding job. He had previously cleaned my AC condenser in the summer, and I specifically requested him back because of the great experience. Edwin is friendly, respectful of my home, and takes the time to explain everything in detail. He answers all questions thoroughly, makes sure I understand what’s going on, and you can tell he really knows his work. Just an all-around great tech—easy to talk to, professional, and reliable. Highly recommend asking for Edwin!”
Greg Staudt
a month ago
“James was very professional and courteous. He explained to me in full detail the problem. Outstanding employee. Brandon was very professional, courteous, helpful. Just another outstanding employee. Jake, Robbie, and Nick, the electrician all did an excellent job. Given the age of the house and some of the hurdles they came across. They still managed to get the job done. Three more outstanding employees.”
Katie Napoli
2 months ago
“Edwin Rivera came by to service my AC unit under warranty, and once again, he did a fantastic job. He quickly diagnosed the issue, took care of everything, and assured me that my system was running smoothly. On top of that, he installed my new thermostat and walked me through how to use it with the app — super helpful! Edwin is always professional, friendly, and incredibly knowledgeable. It’s clear he takes pride in his work and genuinely cares about making sure his customers are comfortable and informed. I really appreciate his help and highly recommend him!”
Here For You
When You Need Us Most!
'Round the Clock Availability
No matter the hour, you can trust One Hour to be there to help you when you get hit with the unexpected.
100% Satisfaction Guarantee
We guarantee our materials, labor, and craftsmanship for up to two years from the date of your service.
StraightForward Pricing® Guide
Before we start any work, we discuss your available options so you know exactly what you are getting and how much it will cost. No hidden fees!
Always On Time…Or You Don’t Pay A Dime!®
We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.
Authority Brands is the leading provider of in-home services, building brands that support the success of franchisees as well as better the lives of the homeowners we serve and the people we employ.