What does the One Hour mean in your company name?

The 'One Hour' in our company name indicates our guarantee to be at your home in the predetermined window quoted when you set your appointment. If we do not show up within that window, your service call fee is waived. 1. Express Appointment: This is an appointment that is scheduled during a specified one-hour time slot. You are promised that a technician will arrive at your home within this one-hour time window. You will also receive a call when the technician is en route to your home. 2. Reserved Appointment: This is an appointment that is scheduled during a specified, two-hour time slot. You are promised that a technician will arrive at your home within this two-hour time window. You will also receive a call when the technician is en route to your home. 3. Standard Appointment: This is an appointment that is scheduled during a specified four-hour time slot. You are promised that a technician will arrive at your home within this four-hour time window. You will also receive a call when the technician is en route to your home. 4. Stand-By Appointment: This appointment is for overflow situations. This appointment will not have a specified time. You will receive a call when the technician is en route to your home. 5. Emergency Appointment: This appointment is for an unspecified time after normal business hours Monday – Saturday and all day on Sundays/Holidays. Calls are dispatched in the same order they are received. You will also receive a call when the technician is en route to your home.

Do you service emergencies after-hours?

Yes, we offer emergency services 24-hours a day, year-round.

How much will my service cost?

The size and complexity of your HVAC issue will determine the cost. Because our trained, licensed HVAC technicians must diagnose the issue before we are able to quote you an accurate cost, we require an appointment to be set to complete a diagnostic on your system. Once the diagnostic is complete, your One Hour(R) technician will walk you through all costs using our Straightforward Pricing(R) Guide so there are never any surprise fees.

How often should I service my HVAC system?

It's ideal to service your cooling system each spring and your heating system each fall to ensure you find small issues before they become big problems.

How often do I need to change my HVAC filter?

Your filter should be changed every one to three months, depending on conditions in your home and your region's climate.

Do you offer purchase financing?

We work built relationships with several lenders to ensure our customers are able to restore comfort in their homes. Ask your technician about your financing options.

What are the advantages of a smart Thermostat?

Smart thermostats learn a household's patterns and adjust heating and cooling according to when a home is occupied, give homeowners the ability to control the thermostat remotely, and enable homeowners to reduce their energy use, saving you money.

HVAC means Heating, Ventilation, and Air Conditioning. HVAC systems refer to air conditioners, furnaces, and any unit that cools indoor spaces during the summer and warm them in the winter. In general, an HVAC system takes in air, heats or cools that air, and blows it into a room or any indoor space. While many homes have separate air conditioning and heating units, others have a heat pump that cools and heats the house. Not only do HVAC systems maintain desired temperatures, but they also improve indoor air quality and regulate humidity levels. But most importantly, these units provide comfort all year round.

What is a SEER Rating?

The SEER (seasonal energy efficiency ratio) is a measure of the efficiency of your heating and cooling system.The higher the SEER rating, the more efficiently a unit operates. The SEER rating of any given unit can range anywhere from 13 to 21.

Bringing Comfort Home

With Expert AC Services

One Hour Heating & Air Conditioning® of Cincinnati

4.9

(4982 reviews)

Heating & Air Conditioning

Services By One Hour

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HVAC Repair, Installation & Maintenance

Heating, AC & Furnace Repairs in Cincinnati, OH

When homeowners want a reliable heating or air conditioning system that they don’t have to think about, they call One Hour Heating & Air Conditioning. We are the premier HVAC service provider in the United States for a simple reason: we actually care about your comfort.

At One Hour, we respect you, we respect your time, and, most importantly, we respect the trust that you put in us to keep your home comfortable. It’s why we back all of our work with a 100% customer satisfaction guarantee for two years, and it’s why we’re always on time—guaranteed.

We Have a Reputation

For Being Punctual, Friendly and Knowledgeable

4.9

(4982 reviews)

Debra Sukup

06-11-2025

“Jordan was very polite and knowledgeable about AC service. Thanks for your help.”

Marta Fryman

06-11-2025

“As always with One Hour. Cole was exceptionally pleasant and thorough.”

Andrea Specht

06-11-2025

“He was great, I’m just not excited about the outcome, I need a new air conditioning unit, not happy 😳”

S Schnur

06-11-2025

“Very professionally, pleasant personality, very knowledgeable, worked efficiently.”

Helen Taylor

06-10-2025

“Drew was very professional. Highly recommend”

The Johnson

06-10-2025

“He was very friendly and I would like for him to come out to all my visits if possible. A GREAT PERSON”

Chris Pennington

06-09-2025

“Joseph with Benjamin Franklin plumbing was spectacular. Very kind and adaptable and willing to help with whatever needed. Gave great insight, was efficient and quoted an incredibly reasonable price. Would 100% reach out again for any future.”

jeff Reed

06-08-2025

“Excellent customer service”

Ernesto Morales

06-08-2025

“The customer service was super fast they called me to schedule the service in less than 3hrs. The technician that did the service was friendly and noticed and fix the issue in less than 2hrs. So glad that I found you! Many thanks.”

Michael Poe

06-07-2025

“Very personable and efficient.”

Special Offers

Mention these discounts at time of service

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Annual Maintenance!

$119 Complete System Inspection, $99 Cooling Tune-up

Expires: 2025-06-30

Coupon must be presented at time of purchase. Cannot be combined with any other offers or discounts. Management reserves the right to modify offers at any given time. Some restrictions may apply.
FREE Second Opinion

On Any Equipment Replacement Estimate

Expires: 2025-06-30

Coupon must be presented at time of purchase. Cannot be combined with any other offers or discounts. Management reserves the right to modify offers at any given time. Some restrictions may apply.
Up to $1500 Off

Any Complete HVAC System

Expires: 2025-06-30

Valid at participating locations. Limit one coupon per household. Coupon must be presented at time of purchase. Cannot be combined with any other offers or discounts. Some restrictions, taxes and fees may apply.
15% Off

Any Indoor Air Quality Products

Expires: 2025-06-30

Service fee may apply. Valid at participating locations. Limit one coupon per household. Coupon must be presented at time of purchase. Cannot be combined with any other offers or discounts. Some restrictions, taxes and fees may apply.
Get 20% Off a Whole Home Air Cleaner or UV Light

When You Purchase a Duct Cleaning Service

Expires: 2025-06-30

Valid at participating locations. Limit one coupon per household. Coupon must be presented at time of purchase. Cannot be combined with any other offers or discounts. Some restrictions, taxes and fees may apply.
No Service Fee

With Completion of Repair!

If no repair is made, service fee may apply. Limit one coupon per household at participating locations!Coupon must be presented at time of purchase. Cannot be combined with any other offers or discounts. Management reserves the right to modify offers at any given time. Some restrictions may apply.
$50 OFF ANY REPAIR

Save on your next HVAC repair.

Can not be combined with any other offers or discounts. Management reserves the right to modify offers at any given time. Some restrictions may apply.

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HVAC Services You Can Count On

Our customers love what we do because we treat them like the neighbors they are to us. While we carry the One Hour name, we are an independently owned and operated business with a personal investment in the local community. We back our work with a 100% satisfaction guarantee, provide StraightForward® pricing guides for your benefit, and will pay you back for being even one minute late to an appointment.

Here For You

When You Need Us Most!

Yellow One Hour Heating & Air Conditioning service van with company branding and slogan.

'Round the Clock Availability

No matter the hour, you can trust One Hour to be there to help you when you get hit with the unexpected.
100% Satisfaction Guarantee

We guarantee our materials, labor, and craftsmanship for up to two years from the date of your service.
StraightForward Pricing® Guide

Before we start any work, we discuss your available options so you know exactly what you are getting and how much it will cost. No hidden fees!
Always On Time…Or You Don’t Pay A Dime!®

We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.

0% Financing Available

Prioritize your comfort without fronting the entire bill on day 1 – contact us today to learn more about financing options.

Discover Your Options

Meet the Cincinnati Team

Mark Hudson

General Manager

Description Coming Soon!
Drew Dahlke

Drew serves as the Operations Manager at One Hour Air Conditioning & Heating, where he is committed to delivering an exceptional experience for both clients and technicians. With nearly 17 years as part of the One Hour team—beginning as a service technician—he brings a deep understanding of the field, a strong work ethic, and a passion for service excellence. His leadership plays a key role in maintaining the company's high standards for quality, efficiency, and customer satisfaction.

Originally from outside the Cincinnati area, Drew relocated with his wife and son nearly two decades ago. Since then, his family has grown to include three more sons and three daughters. When he's not at work, there's a good chance he's cheering from the sidelines or audience at one of his children's football, soccer, lacrosse, track, or choir events.
Steven Schatzle

Install Manager

Steven is a proud Cincinnati native. At the age of 18 he was offered a job in HVAC and never looked back; that was 35 years ago. Steven has worked on both residential and commercial HVAC systems doing anything from repairs to new installs. Today, Steven finds an immense sense of satisfaction ensuring One Hour Heating & Air Conditioning customers receive the highest quality products and services. When he’s not working, he enjoys spending time at home with his wife and two children and going fishing.