Our Happy Customers
Reviews of Cincinnati
Jay Mattis
2 weeks ago
“Bart Richards with One Hour did an amazing job. Called this morning and he was scheduled and out just a few hours after the call. He came in and quickly diagnosed the issue. He drew up an estimate and quickly got to work. After troubleshooting the issue, he then continued to check everything else on the unit and complete his service call. He was thorough, professional, and very kind. He explained everything clearly and as this isn’t my field of knowledge, he took the time to educate me on what happened, outcomes, and other troubleshoots for me to know if something arises. 100% using this company going forward for all our hvac needs.”
Chaz Sparks
in the last week
“I had One Hour Heating & Cooling out for my yearly furnace inspection and maintenance, and they also installed a defrost thermostat on my outdoor unit. Jason Bingaman was the technician who handled everything, and he was outstanding from start to finish. Jason was extremely professional, respectful, and clearly knowledgeable about his work. He explained what he was doing, answered every question without rushing, and made sure everything was working perfectly before he left. On top of that, he was great with my pets and genuinely amazing with my kids — patient, friendly, and just an all-around good guy to have in your home. It’s rare to get this level of customer service anymore, and Jason delivered it effortlessly. I’d absolutely recommend One Hour Heating & Cooling, especially if you’re lucky enough to get Jason as your tech.”
Beth Clifford
6 months ago
“Cody, Joe and Payton were all great. Very friendly and professional. My outlets needed to be added on the wall not in it and it all looks great. I’m very happy with the work that was done. I’ve been needing electrical outlets in this room for years!!! I would recommend them. I may have other jobs for them as well.”
Don Bustle
in the last week
“Devon was so thourgh.he checked everything you need to have checked in a maintenace visit. He did 20 times the service as the other popular companies provide. He really knows his job. He was great at educating the customer on general heating systems. He was able to answer every question or concern. I hope One Hour Heating and Air conditioning treats him farily. Excellent employee. Don B”
Colin Paloma
2 weeks ago
“Adam was on time, professional, knowledgeable and explained everything he was doing. I appreciated that he reviewed the notes provided and respected the information and testing we had done without being dismissive. This is the second time I've called One Hour and both times the technicians were very helpful and did their best to mitigate costs and unnecessary work, as well as being friendly and professional. Highly recommend.”
Authority Brands is the leading provider of in-home services, building brands that support the success of franchisees as well as better the lives of the homeowners we serve and the people we employ.