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5 stars I recently had the annual maintenance service done on my AC unit through One Hour Air Conditioning and Heating’s maintenance plan, and I was very pleased with the entire experience. It met—and actually exceeded—all the expectations I had from what the plan promises. The technician, Matthew Carter, did an exceptionally thorough job. He took his time to inspect everything carefully and then walked me through the service call step by step. He shared clear pictures and detailed explanations of what he found, which really helped me understand the condition of my system and why certain things were recommended. There was absolutely no pressure or pushy upselling tactics—everything felt straightforward, honest, and focused on what was actually needed. Great customer service, professional work, and peace of mind knowing my system is in good shape for the season. Highly recommend this company and specifically ask for Matthew if you can!
Cody Carpenter was a great technician. He gave us information about our unit in detail so we could understand what was wrong with our unit and in detail what he had to do. We liked his professional attitude. Kudos Cody. Good job .. thank you
Oscar was a great tech, he was knowledgeable and courteous and made it out on time. He explained to us his findings and recommendations with care. I would definitely choose him to come out again! The customer support and professionalism of 1hr AC is the reason why we stay customers with 1hr AC. Thank You!
Cody was fantastic! He was prompt and professinal; very modest, and did not upsell us or pressure us into purchasing anything we didn't need, and he also was very direct in his explanation of the overall assessment, diagnosis and solution to our A/C problem. He found a temporary fix to our expired capacitor until the appropriate one could he ordered. They waived the $89 fee as well as only charged us for the final installment of the correct capacitor. Highly recommend, A+++.
Cody Carpenter was very informative and did a great job getting our system repaired. Greatly appreciate his honesty and his knowledge of HVAC. I would highly recommend him for your hvac needs with One Hour Air Conditioning and Heating. I will be requesting him to take care of our properties moving forward.
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