Gary is AWESOME! I'm very happy with his work with my generator. He explained things very well to where I can understand. Nowadays everybody is in a rush to do things and then in turn mess up something. But, Gary takes time to understand the issue and resolve it leaving the customer aka: me happy with the final result. I will definitely call on Simmons as long as their employees are like Gary!
We had Cameron Cooper come out to look at our AC unit after it wouldn’t come on even after replacing the thermostat. Cameron was super friendly, knowledgeable, and took the time to answer all of our questions. We explained to him that our unit had also been freezing up, and he took the time to thoroughly look everything over and found the problem. We really appreciated how he explained everything to us and made sure we understood what was going on instead of just fixing it and leaving. It’s always nice to have someone who is professional, friendly, and actually cares about helping. We definitely appreciate Cameron and the great service he provided! Highly recommend him! ⭐️⭐️⭐️⭐️⭐️
Russell and RJ from Simmons One Hour Heating & Air went above and beyond to make sure our AC unit was running as efficiently and reliably as possible. They treated our system and our home with the same level of care and attention they would give their own. I asked a lot of questions during the visit, and both Russell and RJ took the time to answer every one of them thoroughly while continuing to work on the unit. I learned a great deal from them, including helpful information about our system, maintenance, and products that may benefit my family in the future. What impressed me most was their attention to detail. No matter how small an issue may have seemed, they made sure I was aware of it, understood what it meant, and knew what options were available. Their professionalism, patience, honesty, and genuine commitment to doing the job correctly were exceptional. Simmons One Hour Heating & Air truly has something special with both Russell and RJ. They represented the company extremely well, and because of this experience, I look forward to doing more business with Simmons in the future. Highly recommended!
I recently had the pleasure of working with Coleton Atkinson from Simson One Hour Heating and Air during my annual HVAC service and inspection. Coleton demonstrated exceptional professionalism, expertise, and attention to detail throughout the entire process. From the moment he arrived, Coleton was courteous and thorough in explaining the steps of the inspection. He carefully evaluated my system, ensuring that everything was operating efficiently and safely. His knowledge of HVAC systems was evident, and he took the time to answer all of my questions with patience and clarity. I highly recommend Coleton Atkinson and Simson One Hour Heating and Air to anyone seeking reliable HVAC service. His expertise, integrity, and customer‑first approach set a high standard for the industry.
Cameron arrived right on time and did a fantastic job explaining what was going on with my HVAC and making recommendations. I really appreciate their transparency about everything, Cameron even took videos of the issue on his phone and showed me the before and afters - really interesting and reassuring to see. It is always easy to schedule with Simmons and their prices are reasonable. They have this business down to a science!
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