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We Have a Reputation
For Being Punctual, Friendly and Knowledgable
Frankie Faulkner
a month ago
“I had an outstanding experience with the technicians who assessed my project. They demonstrated impressive knowledge and took the time to thoroughly explain everything we needed to complete our project. Their recommendations were invaluable, and they even arranged for someone else to come by to offer additional options. This level of service truly cultivates lifelong customers. They prioritize our needs over simply making a sale, which is a rarity in today’s market. Their honesty and integrity are truly refreshing. Thank you Martin and your trainee.”
N G
a month ago
“We had problems with our unit the level of attention we received from Simmons One hour heating was great everything was handle in an extremely professional manner by Daniel with consideration to our home and property. I was also extremely pleased with the well mannered technician Bryan who was patient, kind, personable and very knowledgeable. Thank you Daniel. Bryan explained everything went over everything more than once to make sure everything was properly functioning and made sure I understood the technology. It made the transition from an old unit to a new unit feel like a weight lifted from us. One hour Simmons have always been kind and understanding no matter what concerns I have had in the past as well as present we have been loyal customers for over 15 years and will continue to do so because even if the staff changes the quality of service does not wavier they continue to stay completely professional and humble. Thank you!”
Alexus McIntyre
a month ago
“He was on time, very professional, quick with his work. No playing around on the phone. He also Updated me about everything and he told me if I needed anything don't hesitate to call the office if I have any problem with anything. I love that a security. On a scale 1-10. My Friend would get 11. Thank you. Mrs McIntyre”
Erica Davis
3 weeks ago
“Simmons came to fix our HVAC when we couldn't get anyone else to come- they were incredibly detailed, kind and did an amazing job. We had 2 different techs, with a few unfortunate surprises in our repair that made the process longer than we'd hoped- but we knew they were fixing our unit correctly and kept taking the right steps to make sure we were squared away. It made the stress of being without heat on the coldest weekend, with the most snow North Carolina has seen in years- a lot easier knowing we were in the hands of Simmons- good, honest and quality repair!”
Margaret Williford
3 months ago
“Technicians Cameron and Garrett were very knowledgeable, honest and very pleasant. They both explained everything they were doing. Cameron showed me how to change the filters. They explained about the pan inside my unit and the product I could purchase that would help with mold and mildew. They said it would help with the life of my unit by keeping the lines clean. These two men are very thorough. I would definitely recommend these two men for your heat and air conditioning services. Thank you both for your excellent work ethic and attention to detail. It was a pleasure meeting you both.”
Here For You
When You Need Us Most!
'Round the Clock Availability
No matter the hour, you can trust One Hour to be there to help you when you get hit with the unexpected.
100% Satisfaction Guarantee
We guarantee our materials, labor, and craftsmanship for up to two years from the date of your service.
StraightForward Pricing® Guide
Before we start any work, we discuss your available options so you know exactly what you are getting and how much it will cost. No hidden fees!
Always On Time…Or You Don’t Pay A Dime!®
We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.
Authority Brands is the leading provider of in-home services, building brands that support the success of franchisees as well as better the lives of the homeowners we serve and the people we employ.